Ron Carter Chrysler Dodge Jeep Ram in Alvin

Drew in the service department was amazing. He answered every question quickly and kept me updated the entire time. Other service departments tend to ignore me or take forever to respond, but n He answered every question quickly and kept me updated the entire time. Other service departments tend to ignore me or take forever to respond, but not here. Highly recommend getting your car serviced at Ron Carter Chrysler Dodge Jeep Ram in Alvin. More

Drew in the Service Dept was great! He got me in early and have me out within 45 minutes! Also let me know what I may need to do on next service. Great customer service! He got me in early and have me out within 45 minutes! Also let me know what I may need to do on next service. Great customer service! More

Steven Smith was awesome! Fast friendly service great help to my purchase I love my car Fast friendly service great help to my purchase I love my car More

I am beyond disgusted with the service department here. They advertise “Free Oil Changes for Veterans every Friday, “ but this is a blatant bait-and- switch operation. I previously received a free oil cha They advertise “Free Oil Changes for Veterans every Friday, “ but this is a blatant bait-and- switch operation. I previously received a free oil change here without issues, but this time, a new service tech refused to honor it, claiming it “doesn’t apply to SRT and Hellcat models.” Nowhere in their banner, or in the mail-in coupon I brought, does it exclude SRT/Hellcat models. I tried to use a coupon for $59.95, and again, I was told it doesn’t apply to high-performance models. They lure you in and then hold your car hostage, paid $160 for my oil chane. To make matters worse, I was never given my second key during my new vehicle purchase. Every single staff member I worked with to get that second key no longer works at this dealership, leaving me out of luck and forced to pay out of pocket to replace it. False advertising, very poor customer service, and an inability to honor commitments. DO NOT BUY A CAR HERE, RAN AWAY, and definitely DO NOT USE their service department. If I could give the ZERO stars, I would! More

Best experience I have had and I have purchased 3 cars from here with great customer service but this time was extra special and I will be back! from here with great customer service but this time was extra special and I will be back! More

Mark was great. Very attentive, kept in contact with me throughout the whole out-of-state deal. I was very happy with his services. Very attentive, kept in contact with me throughout the whole out-of-state deal. I was very happy with his services. More

Blaze and his support team were very Careful to be very helpful and we appreciate that very much helpful and we appreciate that very much More

I bought a user truck from them, the experience was great. AV was the salesman, he took the time to show me several trucks and helped me find find the right one. great. AV was the salesman, he took the time to show me several trucks and helped me find find the right one. More

Sales person jermey crochet come to pick me up in my new vehicle. Since I didnt have a vehicle at the time. vehicle. Since I didnt have a vehicle at the time. More

Dealership was easy to work with, negotiation process was smooth, Adam did a great job working with me on two different vehicles. Overall good experience. smooth, Adam did a great job working with me on two different vehicles. Overall good experience. More