Ron Anderson Chevrolet Buick GMC
Yulee, FL
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205 Reviews of Ron Anderson Chevrolet Buick GMC
The service department will take advantage of you and I have taken my care in at least four times costing $$$$ and not repaired still have problems have taken my care in at least four times costing $$$$ and not repaired still have problems More
I’ve purchased 2 vehicles from this Dealership and had vehicles serviced on several occasions. They have an obvious culture of not showing any appreciation or being polite with a greeting and simple “how vehicles serviced on several occasions. They have an obvious culture of not showing any appreciation or being polite with a greeting and simple “how are you”? The waiting area for owners getting any type of service consists of 7 chairs and a television. No water, coffee or anything else to make the person feel welcome. They should take notice of just a few competitors: Beaver Chevrolet has Coffee, water, snacks, and Jimmy John sandwiches. Their waiting area is open and salesman, managers, and other employees all say hello. They make you feel welcome and appreciated. Duval Ford offers coffee, water and snacks and once again their employees say hello and make you feel welcome and appreciated. Fields Automotive Group has even more choices and treats for their customers. Doesn’t cost anything but sends a strong message to customers. I understand you go to dealerships to buy a car or get one serviced and that’s the priority. There is nothing wrong with making the customers feel special, and there are plenty of local dealerships that work to get your business and repeat business. Ron Anderson won’t have to worry about another negative review from me, because I won’t be back, period. More
The guys in Service are phenomenal! Josh, John and Cam strive to fix any issue quickly and correctly. Or if you'd rather just buy the part and make the fix yourself, you'll wanna go through Wayne, he is e strive to fix any issue quickly and correctly. Or if you'd rather just buy the part and make the fix yourself, you'll wanna go through Wayne, he is extremely helpful! And if you're in the market for a new vehicle, Scott is the man for you. I can boast proudly of all these guys, as I have dealt with each and every one of them! More
Very good experience. Everyone is very helpful and friendly. Would recommend the dealership to anyone looking for a car. Will come back for my next car purchase. friendly. Would recommend the dealership to anyone looking for a car. Will come back for my next car purchase. More
Hummer Leak & Mold Took a while (week) to find the leaks in my Hummer, correct them and clean the resulting mold. Throughout Mike P did a good job of keeping me apprised Took a while (week) to find the leaks in my Hummer, correct them and clean the resulting mold. Throughout Mike P did a good job of keeping me apprised of the situation. Unfortunately was quite expensive but I think they did the job successfully. Time will tell. More
Awesome dealership. 100% Professional and knowledgeable. 5 STAR service and Sales! I bought a NEW 2020 Buick Envision and I love it!! Highly recommended A+! 5 STAR service and Sales! I bought a NEW 2020 Buick Envision and I love it!! Highly recommended A+! More
Prompt and professional service Employees friendly and professional. Received prompt service. The work needed was fully explained. Had to leave car overnight and was offered a ride h Employees friendly and professional. Received prompt service. The work needed was fully explained. Had to leave car overnight and was offered a ride home and back to dealership next day. More
Friendly service I would highly recommend having your car serviced at Ron Chevrolet. The staff is attentive and professional. The waiting area is neat and clean. I I would highly recommend having your car serviced at Ron Chevrolet. The staff is attentive and professional. The waiting area is neat and clean. I appreciate the specials that the dealership offers the patrons. As a winter visitor, it's reassuring to know that you can trust Ron Chevrolet with you car! More
very disappointed I have been a loyal and frequent customer for the past few years. I have bought 3 cars in the past 2 years (approximate) and the sales and F&I teams h I have been a loyal and frequent customer for the past few years. I have bought 3 cars in the past 2 years (approximate) and the sales and F&I teams have always treated me very well. This was our first (and last) experience with the service department. I was not contacted when my part came in, so service was delayed. The quoted service cost was not honored. They said there was 1 hour of labor but I was sitting on the car vaping for much of the time they claimed it was being worked on. Then the bill (to sync a new key fob to the vehicle) was $450+. I had to produce my past receipt as I had paid to have the key ordered 2 weeks prior. So the 30 minute quoted job took 1:40. I paid for the hour of labor although they worked on the car for 25 minutes. Both the service writer and cashier were unconcerned and basically just said it is what it is. Again, I am always treated very well by the sales and F&I teams, I will simply utilize other service options in the future. I am glad this was only for a replacement key and nothing more expensive or serious. ( I paid just under $400 for the new key and to have it synced to the vehicle and the process took 15 days ). More
frustrating brought car in with a problem. onstar even sent an email saying I had a problem.Dealer could not find it. Told me to return next time I had the proble brought car in with a problem. onstar even sent an email saying I had a problem.Dealer could not find it. Told me to return next time I had the problem More