Ron Anderson Chevrolet Buick GMC

I bought a used 2010 Ford Ranger from the Ron Anderson dealership on 08/19/2013. When purchased the odometer reading was 52,745. I paid $11,880.00 for this vehicle, and I did not purchase an extended wa dealership on 08/19/2013. When purchased the odometer reading was 52,745. I paid $11,880.00 for this vehicle, and I did not purchase an extended warranty. In November I brought the truck into Anderson, because it was spraying fluid on to the hood..and the check engine light activated. They determined it was a power steering issue and addressed it as such. After the issue was taken care of, they still could not get the check engine light to go off. Eventually they did get it to go off, and I took possession of the truck 4 days later. They did allow me use of a rental car for a day or two, at their expense. In late January, I again brought the truck to Anderson because of the same fluid spraying issue. Dave, the Service Manager, instructed one of his employees to check the oil..and he did. It was discovered that the truck was 3 quarts low on oil. The next day I took the truck to another repair shop, and they determined that the truck had ring blow by..and would need a new engine. At this time the truck had 60,218 miles on the engine. So I drove the truck for less than 6 months, put less than 8,000 miles in travel on it..and it needed a new engine! I spoke briefly via conference call to Alissa (General Manager), Reese (Used Car Manager), Dave (Service Manager) and the only one who had anything to say was Alissa. Her Stance was that I should have purchased an extended warranty, and shes probably right. However, in my view they refused to take responsibility for a vehicle sold from their lot. After about a 15 minute discussion Alissa said that they would not offer me assistance for my troubles. The next day I received a voicemail message from Dave, saying he had some information on my truck. I called back, and instead once again spoke to Alissa. I explained to her that I traded the truck in for another, at a different dealership...after a brief discussion, Alissa said she would see what she could do to make amends of the matter. She said she would call me back either way. I never heard back from her, and that was 2 weeks ago. In summation..I would use caution in my dealings here. I felt that I was hung out to dry on this matter. More

Like to dictate terms and give you credit scores you know are false. Dishonest and disrepectful.Unimpressed with trade-in offer. These guys want to rob you in the daylight. I prefer to shop far away from thi are false. Dishonest and disrepectful.Unimpressed with trade-in offer. These guys want to rob you in the daylight. I prefer to shop far away from this guy. Doesnt deserve business of honest folk. More

Excellent, efficient, and quick total experience! I have purchased a vehicle from this dealership in the past, and I have used the dealership for service as well. Each visit echoes the same superlatives. purchased a vehicle from this dealership in the past, and I have used the dealership for service as well. Each visit echoes the same superlatives. Promotion Code: PC12312011 More

Do NOT go to this place! I have a 2006 Chevy Cobalt that has had serious problems with the front headlights clouding with moisture and deteriorating the bulbs. It is obviously a faulty design in the car, a has had serious problems with the front headlights clouding with moisture and deteriorating the bulbs. It is obviously a faulty design in the car, and we even had the drivers side headlight replaced while the car was still under warranty at this dealership because of this problem, but they obviously did not take the faulty design into account to replace the other headlight during that time because it "was working fine". Sure enough, the passenger side headlight started having troubles soon after. But now, Ron Anderson refuses to replace the other headlight because the car is no longer "under warranty", although it is obviously a faulty design. Ron Anderson refuses to take care of the problem and is going to charge hundreds of dollars to repair this factory problem. Not only that, they were very rude to me on the phone while I protested this issue, and even hung up on me! I repeat, DO NOT go to this place for service, especially if you are hoping to be helped! I will definitely not be working with them, nor even buying a Chevrolet, ever again. More

I called in and got Pete on the phone very up beat and professional on the phone he helped me narrow down the truck I was looking for befor I got there, upon my arrival at the dealership they had the truc professional on the phone he helped me narrow down the truck I was looking for befor I got there, upon my arrival at the dealership they had the truck waiting for me, Scott and I went on a nice demo ride assuring me that this was the correct truck for my needs, when we got back they had my appraisal waiting for me and the numbers fell in place, the entire process took about an hour start to finish, wow what a great experience thanks I'll be back when my wife is ready More