Romeo Toyota of Glens Falls

It was easy to make a service appointment at my convenience. The final price was exactly the pre-job estimated price. I had use of a loaner car. The work was completed on schedule. The service convenience. The final price was exactly the pre-job estimated price. I had use of a loaner car. The work was completed on schedule. The service adviser explained what was done. They took care of the "extras" I specified. The shop maintains convenient hours. Everyone was friendly. Everyone who works there seems to have been there for a long time and they remember their customers names and preferences. The service shop appears unusually clean and well-maintained. I trust them. More

Our entire experience at Glens Falls Toyota was outstanding. Between the sales associate to the finance manager, everyone was helpful and knowledgeable. They were able to provode us with the car we outstanding. Between the sales associate to the finance manager, everyone was helpful and knowledgeable. They were able to provode us with the car we were looking for in our price range in a timely manner. We would recommend this dealership to all of our friends and family. We look forward to dealing with them again in the future! Thank you! More

My husband and I just bought our second Prius from Glens Falls Toyota. We bought the first one five years ago. We didn't even check out dealers closer to our home about 50 miles away. All the staff there Falls Toyota. We bought the first one five years ago. We didn't even check out dealers closer to our home about 50 miles away. All the staff there are very helpful and the service department is excellent. While we were closing the deal, we asked if they could change the key battery on our first Prius and they did that at no charge! We were extremely satisfied with the instructions our sales person Gabriella before we took the car home. We would definitely recommend Glens Falls Toyota to those looking for knowledgeable people who do not pressure you to buy!! More

My husband & I were looking for a new Toyota. We had a Toyota Corolla 2009 for a trade in. Our Corolla was our first ever Toyota. We had a great experience with the Corolla, and knew that we wanted an a Toyota Corolla 2009 for a trade in. Our Corolla was our first ever Toyota. We had a great experience with the Corolla, and knew that we wanted another Toyota. We had gone to a Toyota dealership in Rutland, VT. first. They hadn't given us a very good price for a trade-in, so we informed that dealership that we were going somewhere else to see if we could get a better deal. That's when we arrived at your dealership in Glens Falls, NY. We were greeted right away, and Bill introduced himself to us and asked what we were looking for. We let him know that we were looking for a RAV 4. We were hoping for a Red one. They did have a Red in 2011, and they gave us a good price for a trade in ($1,000 more than the VT. Dealership) so we bought it. We were very happy to see the nice Service Station. I love the fact that they have Saturday hours also. We are very happy with our RAV 4, and we're happy with the Sevice we recieved from your dealership in Glens Falls, NY. Thank-you Bryan & Patricia Corwin More

Over the past 20 years that I have lived in Queensbury I have given this dealership 4 occasions to win my business. Each time I go elsewhere. My partner and I are trying to decide whether to buy a used car have given this dealership 4 occasions to win my business. Each time I go elsewhere. My partner and I are trying to decide whether to buy a used car that has good gas mileage for me to drive my 100 mile trip to and from work, making us a 3 car family, or to buy a new Prius and get rid of her Honda CRV. After Bill 'let' us look around the lot he came back and basically gave us very little information. The only thing my partner really wants in any car that we decide on is a moon roof and he proceeded to state that "the people buying the Prius are more 'responsible' buyers that are primarily looking for gas mileage." When I responded that thankfully these cars will one day be the norm on the road so why wouldn't you put a moon roof on for a customer? His lip actually curled! He went on to say that if they put a moon roof on for a customer they would also put in leather and everything else. ??? We only 'asked' about the moon roof. This person did not make a single indication that he wanted our business. This guy was the final straw. If I am in this area for 50 more years I will never go back to this dealership. One more thing, 30 years ago when my partner was younger she visited GFT and was told to 'come back when she grew up'! She had already bought her first house.At least they have been consistent over the years. More

Absolutely the best test drive and purchase experience I have ever had looking for a vehicle to buy. Employees were knowledgeable, patient and not at all pushy. I look forward to trading in my VW Passat in have ever had looking for a vehicle to buy. Employees were knowledgeable, patient and not at all pushy. I look forward to trading in my VW Passat in the future and buying a Toyota Camry from Glens Falls Toyota. It is said that the best advertising is word of mouth and G.F. Toyota has my mouth (is that correct English ? ) More

My experience at Glens Falls Toyota was the most pleasant car buying experience ever. As a single woman with not so great credit, needing a new car was causing me some stress and working with some dealershi car buying experience ever. As a single woman with not so great credit, needing a new car was causing me some stress and working with some dealerships can be intimidating. Not at Glens Falls Toyota! Bill was personal, assuring and a pleasure to do business with and Tim was working for me!! I am so thankful that I made the drive from Saratoga, met Bill and Tim, and have begun what I know will be a long lasting relationship with the Glens Falls Toyota Family. More

Glens Falls Toyota made our used car buying experience easy and remarkably pleasant! From the demeanor of our terrific salesperson, Mike Abodeely; to the no-nonsense pricing by the used car sales manager easy and remarkably pleasant! From the demeanor of our terrific salesperson, Mike Abodeely; to the no-nonsense pricing by the used car sales manager (and Internet manager), Glenn Racicot; and all the folks who made our used (2008) 4Runner look like new through prep. work/inspections; to the thank-you letter we received from president/owner, Howard Lebowitz, with his contact information, we couldn't have been more comfortable with our decision to buy there. Our salesperson, Mike Abodeely, whom we spent the most time with, really did go above and beyond in helping us. He came in on his day off to make our vehicle pick-up a positive experience and he took all the time necessary to familiarize us with the way everything works in the vehicle. My husband and I would recommend this dealer to everyone. Truly a high-quality dealership with high-quality vehicles. More

Buying a vehicle can be a stressful experience but the folks at Glens Falls Toyota are personable,genuine and accommodating in every way. I've been buying cars for almost half a century from a host of de folks at Glens Falls Toyota are personable,genuine and accommodating in every way. I've been buying cars for almost half a century from a host of dealers and must say my experience with Glens Falls Toyota has been the most satisfying. I'm confident of their commitment to customer care not only during the sale but long after the sale has been completed. In addition, they are dog friendly! More

I was shown a vehicle and given a fair price for it. My trade in, recieved a reasonable evaluation. I was not steared to a more expensive model, which I was also shown. A defect in the truck I picked out w trade in, recieved a reasonable evaluation. I was not steared to a more expensive model, which I was also shown. A defect in the truck I picked out was found and corrected, before leaving the lot. All told I am pleased with using Glens Falls Toyota. More