Romeo Toyota of Glens Falls
Glens Falls, NY
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784 Reviews of Romeo Toyota of Glens Falls
Our new Highlander is the third vehicle we have purchased from Glens Falls Toyota. (Our second vehicle from Bill Dockum) Bill Dockum was able to secure for us the vehicle we wanted within 48 hours. All of t from Glens Falls Toyota. (Our second vehicle from Bill Dockum) Bill Dockum was able to secure for us the vehicle we wanted within 48 hours. All of the paperwork was completed when we arrived to pick up the vehicle and Bill went through all the steps with us and helped set up our bluetooth connection, as well as explaining all the other features on the vehicle. We are also extremely happy with the service department, especially Jim, who is always calm, courteous and customer friendly. More
Purchased a 6 month old Trak car Rav4 after wtrecking my 2008 which was serviced here. The 2012 Trak car was detailed perfectly, no cigarette traces. I had some additional work done by service before deliv 2008 which was serviced here. The 2012 Trak car was detailed perfectly, no cigarette traces. I had some additional work done by service before delivery, as a former Toyota service manager I am fussy to say the least, went back over everything that was done and found no faults. All the parties in the loop during this process were a-one in keeping their promises and professional in every manner. More
We are very pleased with Glens Falls Toyota so far. We are new customers to this dealership and our experience with all of your depts. have been very satisfactory. We were greeted and extended a very w are new customers to this dealership and our experience with all of your depts. have been very satisfactory. We were greeted and extended a very warm welcome by your associates. Our sales person was Bill Dockum and he conducted himself in a very professional manner as did all of the associates. Bill willingly answered all of our questions to our satisfaction. The vehicle that we tried out on our first visit was not available when we made up our minds to purchase from your dealership. Bill had the same vehicle on your lot and ready for us to purchase within 24 hours . Bill did an excellent job meeting our needs. We look forward to many more good experiences with your dealership @ Glens Falls Toyota. Hilda & Bob Tourge More
This is my second experience with GF Toyota, and with Mr. Dockum. After my first lease, I expected no problems with the second, and was not disappointed. Everyone was friendly and helpful. The terms were be Dockum. After my first lease, I expected no problems with the second, and was not disappointed. Everyone was friendly and helpful. The terms were better than I expected. I was in and out in not time and got my car the next day. I'm sure I will be returning and this lease's end. I also am very pleased with the service dept. at GF Toyota. More
Everyone there was helpful, friendly, smiling (I was even given some candy!!)--they went out of their way to make sure you left there a happy camper. Definitely recommended for anyone looking to purchase a given some candy!!)--they went out of their way to make sure you left there a happy camper. Definitely recommended for anyone looking to purchase a vehicle--tell them I sent you!!! More
I usually buy my cars in albany but a friend recommended I usually buy my cars in albany but a friend recommended that i go glens falls toyota. glens falls is a smaller dealership than i usually go to b I usually buy my cars in albany but a friend recommended that i go glens falls toyota. glens falls is a smaller dealership than i usually go to but they had the exact car i was looking for. I felt the deal i made was verygood. Gabrielle Smith was very knowlegeable about both cars i test drove. on the delivery gabrielle explained all options on the car. this dealership has all professional people and i rate them at the top. i will be back for my next car. More
I test-drove as much as I needed to. The salespeople were very knowledgeable about the details of each car. They conveyed the feeling that they wanted to accommodate me and provide what I needed. At were very knowledgeable about the details of each car. They conveyed the feeling that they wanted to accommodate me and provide what I needed. At delivery, the saleswoman, Gabrielle, went through the paperwork slowly and clearly and she showed me the details of the new car's features in detail. (Also, she set up the Bluetooth system in less than a minute!) After the sale, the dealer followed-up with letters and phone calls, to make sure everything was OK. More
My husband met Colleen Pitkin at Glens Falls Toyota in the spring, when we were not yet ready to buy. In spite of that fact Colleen spent a lot of time with Ed and made a very favorable impression on him. the spring, when we were not yet ready to buy. In spite of that fact Colleen spent a lot of time with Ed and made a very favorable impression on him. When I was ready to purchase my new car, we went to Toyota and asked for Colleen, who was busy with another customer. While we waited, we were made to feel very comfortable and met Howard and some of the other salesmen, who were wonderful and friendly. I believe it was Paul who got us started until Colleen was available. Colleen was knowedgeable, efficient, very helpful, warm and friendly. We had a great experience at Glens Falls Toyota and I drove off in my beautiful new Camry! I would definitely recommend this dealership and its owner and employees to anyone!! More
Searching for a new car, over the past year, I visited several Toyota dealerships in my area. From my first encounter with Bill Dockum, I knew I had found a car salesman I wanted to work with, and who wo several Toyota dealerships in my area. From my first encounter with Bill Dockum, I knew I had found a car salesman I wanted to work with, and who would work with me and help me find a Toyota that would meet my needs and expectations. Bill is the best car salesman I have ever dealt with: no high pressure or overly zealous sales pitches to make or close a sale, or attempts to sell me a car I do not want. With Bill, I received experienced and solid answers to all my questions, and a delightful presence and patience that made me feel like he had all the time in the world to answer my questions, go out for test drives, consider options, etc. And the rest of the staff is like that too: knowledgeable, personable and obviously committed to customer service and care. When I researched the price quoted for the new car I was interested in, I discovered that with a dealership rebate it was the best price in the area too. No wonder I see so many "Glens Falls Toyota" license frames on Toyota's on the I-87, I-90, I-80 and the Northway. More
Easy to deal with, great service, and caring employees. Have purchased 5 cars from Glens Falls Toyota over the years, and have always been satisfied with the service and staff. Have purchased 5 cars from Glens Falls Toyota over the years, and have always been satisfied with the service and staff. More