Romeo Toyota of Glens Falls

Friendly people & awesome customer service. As a first time buyer, I had a lot of questions and needed most of the purchasing process explained to me. Gabrielle was patient, informative and hone As a first time buyer, I had a lot of questions and needed most of the purchasing process explained to me. Gabrielle was patient, informative and honest; easing most of my anxieties about making an investment in a new vehicle. Also, the dealership was very accommodating when I requested a rescheduling of the pick-up date. More

Very happy I received excellent service from Nichole Patundi at GF Toyota. She was super friendly and very knowledgeable about the cars we were interested in. I received excellent service from Nichole Patundi at GF Toyota. She was super friendly and very knowledgeable about the cars we were interested in. Her personal interest in getting us into the vehicle that suited us was a priority for her. It was not the first Toyota dealership that we visited but after meeting and talking to her its was the last. We are very happy with our new Camry Hybrid. I would recommend this dealership and especially Nichole if they are looking for a new vehicle. More

Tina North It was such a pleasure to meet Tina, a pleasant and knowledgeable person who took so much time to explain everything to me, which made my experience o It was such a pleasure to meet Tina, a pleasant and knowledgeable person who took so much time to explain everything to me, which made my experience one that I won't forget. More

Excellent service/wonderful sales person/finance person Gabriel Smith and Ben in finance were wonderful..made my buying experience pain free..answered questions and went above and beyond..all the staff I me Gabriel Smith and Ben in finance were wonderful..made my buying experience pain free..answered questions and went above and beyond..all the staff I met were very nice..came out with a vehicle I love and I was only looking.. More

Great sales rep. What made my experience a great one was the helpfulness of the sales rep, Tina North. She was pleasant, knowledgeable, willing to spend whatever time What made my experience a great one was the helpfulness of the sales rep, Tina North. She was pleasant, knowledgeable, willing to spend whatever time it took to for us to make out selection and gladly offered to answer any questions in the future. More

Excellent service We were shopping for our car and had a list of what we wanted to see. This was the 5th dealership that we visited. Right from the start Tina was atte We were shopping for our car and had a list of what we wanted to see. This was the 5th dealership that we visited. Right from the start Tina was attentive and knew her product. She showed us all the features and we went for a test drive. We had decided we weren't going to buy right away but, she gave us such a great deal we couldn't walk away. More

Could not have had a better experience I leased a Toyota Tundra and just turned it in. Even though I was under the lease miles by nearly 6,000 miles, the truck had a couple of nasty dings I leased a Toyota Tundra and just turned it in. Even though I was under the lease miles by nearly 6,000 miles, the truck had a couple of nasty dings and a damaged rear bumper. The dealership decided to buy my vehicle instead of turning it over to Toyota Financial. Not only did this save me the expense of the repairs which probably would have run $2,000+, but ended up getting an additional $1000 for the truck. Since I sold my camper and did not need a towing vehicle, I decided to lease a RAV4. Toyota was offering a $1500 incentive, so with the money from the sale of the truck, I ended up with a $2500 discount. Salesman Mike Abodeely made the process simple and understandable. He was the one who thought the dealership may want to buy the truck. The transaction was excellent from start to fininsh. My thanks and appreciation to the staff at Glens Falls Toyota. I have also had dealings with the service department. Like the sales department they provide excellent service and quality work. More

No hassle and no gamesmanship like the Albany dealerships Was able to walk in, get a reasonable offer for my trade in and was able to go through a rational negotiation for the van I purchased. I went to four Was able to walk in, get a reasonable offer for my trade in and was able to go through a rational negotiation for the van I purchased. I went to four other dealers, most in Albany where I work, and they played the low ball game, or the "I need to go and talk to my manager" theatrics. Everyone should appreciate the smaller dealerships like Glens Falls Toyota before they are all swallowed up by the big chains like the LIA group, Fuccillo, and Della group. FYI the LIA dealership in Albany, was more like visiting a bad circus. More

Excellent experience Walked into dealership with interest in a particular vehicle. Told the salesman if he was the pushy type I was out of there. Got the perfect salesman Walked into dealership with interest in a particular vehicle. Told the salesman if he was the pushy type I was out of there. Got the perfect salesman who was very helpful from start to finish. Was also knowledgeable about the vehicle and went over many features before we drove off. More

excellent dealer A enjoyable experience from start to delivery and after. I would consider buying another vehicle in the future, if something came up that fit a need. A enjoyable experience from start to delivery and after. I would consider buying another vehicle in the future, if something came up that fit a need. More