
Romeo Chevrolet of Glens Falls
Glens Falls, NY
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Had deal in place for trade in, tried to change deal. Purchased new Silverado with 3 miles on it. Drove it home only to discover an oil leak that pretty much drained the vehicle of oil. Took to another Purchased new Silverado with 3 miles on it. Drove it home only to discover an oil leak that pretty much drained the vehicle of oil. Took to another Chevy dealership closer to home where I was told an oil seal was installed backwards by either the manufacturer or the dealership. Tech said this should have been discovered during inspection to release the vehicle. When I contacted Whitemans they could care less. Won't ever return and definitely would never recommend. More
Service appointment was handled in a professional manner repair made fair price and they kept me in the loop on when the repair would be finished repair made fair price and they kept me in the loop on when the repair would be finished More
They are always helpful. ..and honest. The vehicle I was looking for was sold. But if they get anything at the end of June they will be contacting me😊 ..and honest. The vehicle I was looking for was sold. But if they get anything at the end of June they will be contacting me😊 More
My grandmother had Chevrolet cars when I was a kid and they were nice to me. My Silverado seems like a real car to me and I am proud of it. they were nice to me. My Silverado seems like a real car to me and I am proud of it. More
Told them that my tire had a slow leak in it. They said they couldn’t find the leak, but with in 12 hours the vehicle reported low tire pressure. Down from 38 to 26. Took to another dealership which found they couldn’t find the leak, but with in 12 hours the vehicle reported low tire pressure. Down from 38 to 26. Took to another dealership which found the leak within 5 mins. Hum. Makes me think if they even took the time to look. More
I have purchased numerous new vehicles here .... the service department always supports their sales department ... five stars service department always supports their sales department ... five stars More
Eric Wright was great. He helped me through my technical issues I was having sending my info. Also informative with the things I wanted to know about the vehicle. He was friendly and attentive to my concer issues I was having sending my info. Also informative with the things I wanted to know about the vehicle. He was friendly and attentive to my concerns. I will recommend this dealership to coworkers and friends. Thank you. More
Unfortunately this place is the closest Chevy dealership near me. Never again will I ever come to such a awful dealership. DePaula is 100% worth the drive after the experience I had today. I had my wiper bl near me. Never again will I ever come to such a awful dealership. DePaula is 100% worth the drive after the experience I had today. I had my wiper blades replaced and they charged me $50.00 for them. One broke after 2 uses! I went to have it replaced again, and the “manager” from parts told me they must of been “out of the good ones, so they put after market ones on”. He replaced the broken one and refused to replace the other one. I now have wiper blades that don’t match on. He said he “didn’t care if they didn’t match because the other one isn’t broke.” I am in total shock that customers get treated this way. I don’t understand how I get charged $50.00 for complete junk because they were “out of the other ones” and now they don’t even match and I’m stuck with them. It’s extremely noticeable as well. Question: would you sell a vehicle with not matching wiper blades to a customer? More