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Romeo Chevrolet of Glens Falls

Glens Falls, NY

3.9
35 Reviews

79 Dix Ave

Glens Falls, NY

12801

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Showing 35 reviews

February 24, 2025

Everyone from the owner to sales and finance, etc were extremely professional, knowledgeable and friendly. The entire process was so much more enjoyable than previous automobile purchase experiences at ot More

by mapalmer60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mescavage, Shawn Culnan,
Feb 25, 2025 -

Romeo Chevrolet of Glens Falls responded

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with us at Romeo Chevrolet of Glens Falls. Our team works hard to ensure the process is smooth and enjoyable, and it’s great to know we succeeded. We truly appreciate your recommendation and look forward to serving you again in the future!

February 20, 2025

I was given a quote by a service person on the phone, but was charged more. I used my GM Card to pay for bill and was charged an extra service fee for not paying in cash! Not happy at all, will most likely l More

by JoeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn Londrigan
Feb 21, 2025 -

Romeo Chevrolet of Glens Falls responded

Hi Joe, we're sorry to hear about your recent experience, and we understand your frustration. We strive to provide clear and fair pricing, and we certainly don’t want any confusion regarding charges. Please contact Patty Romeo-VanDyke at 518-741-8790 so we can discuss this matter further and work toward a resolution. We value your feedback and hope to have the opportunity to make things right.

February 10, 2025

Worse than white men Chevrolet horrible experience never had. I had a more awful experience. These two dealerships man was I stupid for going back there a second time I spent what I considered a lot of mone More

by Schmidtbrad693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn Londrigan
Feb 11, 2025 -

Romeo Chevrolet of Glens Falls responded

Hi, We're really sorry to hear about your experience, and we sincerely apologize for the frustration you've encountered. This is not the experience we aim to provide, and your concerns are truly important to us. Please reach out to Patty Romeo-VanDyke directly at 518-741-8790 so we can address this situation and find a resolution that works for you. We value your business and hope to have the opportunity to make things right. 2/11... when you brought your 2014 Equinox to our dealership it had 150,363 miles on it and had no oil in the engine. In our records the last oil change was 10/17/22. Lack of oil is the reason you need your engine replaced. We are willing to listen and try to help because we do care about our customers. Sometimes the answer you received on a diagnosis on your vehicle is not what you want to hear, we understand that. We all know the value of money and how much we need to spend to maintain our vehicles.

December 14, 2024

John Green the Service Manager is the best in the biz! Friendly atmosphere and the coffee machine 10/10. Thanks for everything you guys have done for me. Love A.A. More

by 14a5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Green, Carolyn Londrigan
Dec 28, 2024 -

Romeo Chevrolet of Glens Falls responded

Thank you for the kind words! We're thrilled to hear that John Green and our team made your experience so positive. We pride ourselves on providing a friendly atmosphere and excellent service, and we're glad to know that came through. We'll be sure to pass along your compliments to John. We look forward to serving you again!

June 26, 2024

Evan was amazingly patient going through the process with my daughter and I. He was precise and kept us informed of the process entirely. We left overly satisfied with the service we were provided and will m More

by barremary77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan P.
April 12, 2024

When just for an oil change cost me $96. Normally I pay 73 don’t understand why I paid so much….. More

by Nick C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
-Krystal
March 29, 2024

Very pleased with our vehicle buying experience with Whiteman Chevrolet. Found a vehicle online that we liked, test drove it, had a fair trade-in value offer for our 2019 Equinox which we purchased new More

by Brenda B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wright, Jessica, Laurie
January 01, 2024

Great dealership from salesperson matt cowles to the all the staff that helped with the process. Thanks More

by mep5528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cowles & Jessica Cayton
October 16, 2023

Highly recommend whiteman Chevrolet if you are looking for a reliable vehicle from an honest dealership! Eric was fantastic! He took his time to explain everything to us and really cared that we were happ More

by angelinevarney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
September 10, 2023

They knowingly sold me a used car riddled with rust. I didn't notice it until I had signed the deal and was ready to drive it home. I noticed the blisters in the paint and pointed them out to the salesm More

by Wintertree
Recommend Dealer
No
Employees Worked With
Justin Matheson
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