Romano Mazda

I bought a new car at Romano Mazda today. I worked with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with financing options, helped me select the perfect model/trim, and really made me feel respected and valued. The dealership was clean, the staff was welcoming, and the overall experience was second to none. I highly recommend. More

I just purchased a Mazda 3 and by Sales Representative Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and love the way they deal openly and caringly with me. Michael and Rick in the service department are outstanding in terms of first-class customer treatment. I cannot find words to express the awesome customer treatment at Romano Mazda. I have dealt with several other dealers and none come even close to Romano Mazda. They really do treat you like family. Gary Gemmill More

Positive buying experience I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one ca I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one car over the next. The Sales Manager Steve was very personable and professional, he went out of his way to thank me for my business. Sean, the Finance Manager walked me through the whole process to make sure I understood everything and got me a great rate in the matter of hours. I would recommend this dealership if you are in the market for a new or used car. More

Amazing Experience I love this dealership. I got my first car from them in 2017. They worked really hard to get me a car with no credit history;and everyone else turned I love this dealership. I got my first car from them in 2017. They worked really hard to get me a car with no credit history;and everyone else turned me down. Now I’m on my second car, and they really helped me with getting out of my loan. Thank you Nima and Steve, you’re like family, and I won’t be leaving you guys. Thanks a ton!!! More

Excellence service i had a great experience at Romano Mazda and Ivan was very knowledgeable with the car and answered every question we had. Also met the service crew an i had a great experience at Romano Mazda and Ivan was very knowledgeable with the car and answered every question we had. Also met the service crew and were very welcoming. More

10,000 mile thumping tires After meeting with Steve the GM at Ramono the problem is being resolved. He is very sincere and I'm sure we will be doing business in the future. After meeting with Steve the GM at Ramono the problem is being resolved. He is very sincere and I'm sure we will be doing business in the future. More

HORRIBLE MANAGEMENT I was hung up on by the General Manager Steven Abdul-aziz after they refused to close on a offer that was offered initially. Then got upset and said I was hung up on by the General Manager Steven Abdul-aziz after they refused to close on a offer that was offered initially. Then got upset and said I was threatening him and his staff when I stated I was going to be sure this deal or lack of was reflected in a dealer review. More

The best car buying experience! We do not live in Syracuse, however, I am glad we drove over an hour to work with Nima. The town we live in has several car dealerships, all owned by We do not live in Syracuse, however, I am glad we drove over an hour to work with Nima. The town we live in has several car dealerships, all owned by the same group! The local dealerships reputation are not very positive. I appreciated the time that was taken to work with us as we looked at several cars and asked many questions. The fact that we could get answers from knowledgeable people was priceless! I have been trying to get friends to make the drive to work with them as they not only have a great sales staff but their service department was also knowledgeable and kind. More

Love Romano Mazda everyone is wonderful!!!Love my CX five th Everyone at Mazda is wonderful to work with they help me with my purchase and answered all my questions great place to buy or lease a car Everyone at Mazda is wonderful to work with they help me with my purchase and answered all my questions great place to buy or lease a car More

2nd Lease! I have leased with Romano Mazda since 2014. The first time I leased, I worked with Jon Rybak (and many other wonderful people). 3 years ago, I was i I have leased with Romano Mazda since 2014. The first time I leased, I worked with Jon Rybak (and many other wonderful people). 3 years ago, I was in a very tough spot personally, but Jon and Romano Mazda worked with me every step of the way. Everything was always outlined for me and I always felt comfortable contacting someone if I had a question. Fast forward 3 years later to this past May...I moved out of state to Rhode Island last year and realized that my lease would be up in about 1 year. I contacted Jon to see if it was possible to lease from Romano Mazda again--I wasn't sure if I could because I no longer lived in New York. Even though he and other associates had to jump through hoops to get approval for an Out of State Transfer and different items ready...they were able to do it! They kept me informed every single step of the way--which is something I appreciated very much. I always knew the status of my new lease. I was able to drop off my first lease and pick up my second lease with ease. With the help of Romano Mazda, the tedious paperwork and phone calls were already taken care of--I simply had to register my car in Rhode Island. Needless to say, my experiences with Romano Mazda have been excellent. I found that this dealership is full of genuine employees who truly care about their customers. They went above and beyond! They took time out of their day and communicated with me after work hours to answer questions and make me feel at ease during the whole process (it wasn't like I could drive up to Syracuse for an afternoon to discuss some of my questions or concerns!). I shopped around at other dealerships before Romano Mazda 3 years ago--and I don't want to go anywhere else. I don't know if I will move again in the future, but I know that if I'm within 10 hours, I'm going to work with Romano Mazda again and again and again! More