Romano Mazda
Syracuse, NY
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From the moment that I walked into the showroom, I felt that I would be provided attentive customer service with comprehensive vehicle and sales knowledge. The showroom inventory highlighted a sense of that I would be provided attentive customer service with comprehensive vehicle and sales knowledge. The showroom inventory highlighted a sense of quality vehicles. The setup of glass-enclosed sales offices on the perimeter of the showroom, each with a client and customer service representative in process of discussion, helped me to feel that the personnel at the dealership were experienced and ready to answer all my questions. The showroom in all aspects was clean and comfortable. All personnel that I met at the showroom were easy to talk with and presented a sense of wanting to help the customer at each step of the journey with their vehicle. I was very lucky to be presented to Mike Salcido as my sales representative. His affable and professional demeanor helped me to feel comfortable and confident that he would provide trustworthy guidance and information. He listened to my requirements, and he showed great skill ensuring that I had ample time to feel settled with my decisions and outcomes. He did not engage in over-selling. He simply provided the knowledgeable and supportive environment that helped to get my vehicle needs met. I purchased a vehicle during my first encounter with Mike. I highly recommend Romano Mazda as a go-to place for sales and service. More
Every single experience with Romano Mazda is uniformly positive. Sales, service, body shop- at every point of contact they are consistently helpful and professional. positive. Sales, service, body shop- at every point of contact they are consistently helpful and professional. More
I want to praise my sales representative "David Slater". He was knowledgeable and extremely helpful as I made my decision to buy a new vehicle. He went up and above to see that I was happy with my purchas He was knowledgeable and extremely helpful as I made my decision to buy a new vehicle. He went up and above to see that I was happy with my purchase. I appreciate David, Steve, Romano Mazda and all the staff for my positive experience. I LOVE my beautiful RED Mazda CX5, thank you David Slater you were great, thank you! More
A big shout out to Romano Mazda, Steve and Dave, THANK YOU! I love my Zircon Mazda CX 30 2024 ! They treat customers like gold, like family. Couldn’t have asked for a more friendlier, honest, caring car d YOU! I love my Zircon Mazda CX 30 2024 ! They treat customers like gold, like family. Couldn’t have asked for a more friendlier, honest, caring car dealers! Again you guys are the best, Thank you! More
Excellent service department. I have been coming here since I bought my first cx-5 in 2012. Nick and the rest of the staff always taking good care of me whenever my car needs wor I have been coming here since I bought my first cx-5 in 2012. Nick and the rest of the staff always taking good care of me whenever my car needs work done. I trust that they'll continue to provide an excellent service so my 2023 cx-5 will last as long as my first cx-5. More
Super job! Very fast in friendly. They found me a coupon to reduce the costs. Met the manager during my stay. Used the wireless to do my work and ate a snac Very fast in friendly. They found me a coupon to reduce the costs. Met the manager during my stay. Used the wireless to do my work and ate a snack. More
I was very pleased with the web service and how fast someone responded back to me and how fast I got an appointment to test drive a CX-5. The price was right for me. Customer service was excellent. someone responded back to me and how fast I got an appointment to test drive a CX-5. The price was right for me. Customer service was excellent. Nima pirouzi treated my husband and I with respect and told us everything we needed to know about the CX-5 Mazda. Romano Mazda showroom was very clean and well kept and very friendly. By far they beat every other dealers price for the Mazda CX-5. I am very pleased with my new ride and Pleased with Romano Mazda I am very pleased with Nima Pirouzi. More
