Rolling Hills Auto Plaza - Service Center
St. Joseph, MO
180 Reviews of Rolling Hills Auto Plaza - Service Center
Employees very friendly and helpful. Service representative friendly and helpful. Appeared to be a conscientious young man. He was prompt in checking me in and did a good job. I give hi Service representative friendly and helpful. Appeared to be a conscientious young man. He was prompt in checking me in and did a good job. I give him 5 stars. More
What I needed and more! The service representative made sure I knew what was going on each step of the way. He explained the alert system on my Camry and did not act like I s The service representative made sure I knew what was going on each step of the way. He explained the alert system on my Camry and did not act like I should have already known it. Helpful, professional, and personable, three good words to describe any person working with the public. He was all three! More
Always friendly efficient staff They always make sure to get my vehicle in in the waiting room is comfortable and inviting and I like the water bottles and a coffee machine , as w They always make sure to get my vehicle in in the waiting room is comfortable and inviting and I like the water bottles and a coffee machine , as well as the phone chargers that are in the waiting room is a nice touch More
Oil change 2017 Toyota Sequoia Outstanding! Job was done in a timely manner and all people involved were outstanding. Hats off to all involved in the Service Department. I apprec Outstanding! Job was done in a timely manner and all people involved were outstanding. Hats off to all involved in the Service Department. I appreciate all your team. . More
Ripped off Tried to have my Toyota Sienna that was a trade in To them repaired. Told them what I wanted & they ran me in circles, charged me 800$ then waited ti Tried to have my Toyota Sienna that was a trade in To them repaired. Told them what I wanted & they ran me in circles, charged me 800$ then waited till Insurance ran out to test it for head gasket.then said I was right It was the head gasket I wanted changed with my insurance that had just run out. Wanted 3600$ To do it now. Watch yourself here? Told me tough beans😂 More
Above and Beyond Excellent Service I am a local customer who purchased a vehicle from Rolling Hills Honda several years ago. Their care for the customer continues WAY beyond the purcha I am a local customer who purchased a vehicle from Rolling Hills Honda several years ago. Their care for the customer continues WAY beyond the purchase of a vehicle. I recently needed to replace the battery on my vehicle and get an oil change and an inspection so that I could get it licensed again after a period of being unable to drive. I called and explained to them my situation and that my Multiple Sclerosis made it difficult to get the vehicle there for service. They came to my house, got the car started, drove it for me to the dealership, made all repairs (plus some recall notices I didn't even know about!) and then picked me up to drive it home when it was finished. This is way above and beyond what I expected and is the reason I will never take my car anywhere else! Derrick Coil in the service department deserves a raise, a hug, and a medal for being such a superstar!! Thank you, Rolling Hills! More
Rolling Hills was great to work with We were very happy with our experience at Rolling Hills Totyota! Terry Hupp was excellent to help us find just what we wanted. He knew every detail ab We were very happy with our experience at Rolling Hills Totyota! Terry Hupp was excellent to help us find just what we wanted. He knew every detail about the Highlander and let us drive several of them to help us decide which on we liked the best. He was encouraging and patient with us. His managers were also great to work with. He helped us figure out the navigation system and sincronized my phone to the car. The finance lady was awesome too! Nicest finance lady we've ever met at a car dealership! Thanks to each of you! We love our new Highlander! Charles and Louise Weller More
Body Shop Rocks! Once again, Tina Conway and her crew at Rolling Hills Collision have outdone themselves! My gorgeous 2013 Honda Accord Sport was hit while sitting sta Once again, Tina Conway and her crew at Rolling Hills Collision have outdone themselves! My gorgeous 2013 Honda Accord Sport was hit while sitting stationary in a parking lot, leaving denting and peeled paint on the back bumper which demanded repair (as it threatened to create subsequent erosion complications). Having had minor repair work previously performed by this capable crew, Rolling Hills was my only trusted source. Tina worked with me every step of the way, and was invariably professional, personable, and patient in restoring my vehicle to its previous perfection and within the promised time frame. My car was returned to me with a flawless sparkling exterior, as well as with a finely detailed interior, from dusted dashboard to cleansed all-weather mats. Why would I ever trust anyone else to work on my beloved Sport? Simply put, I wouldn't! Once again, Tina and crew: thank you, thank you, THANK YOU!!!!!! More
terrible rip off, service Service department is absolutely terrible. They must think everyone is stupid. Took a car in under warranty with a short that is draining the batter Service department is absolutely terrible. They must think everyone is stupid. Took a car in under warranty with a short that is draining the battery. They replaced the battery and test drove the car. 5 hours and a 166 dollars later told us the car is fixed. Car Is not fixed, they never even bothered running diagnostics. We new the battery was bad. In a effort to not void warranty we took it in. Will never go back to them again ever! More
Very quick and extremely friendly service We bought our Toyota highlander just a few short months ago with Matt Banks helping us find the perfect fit for our family. Today was our first time b We bought our Toyota highlander just a few short months ago with Matt Banks helping us find the perfect fit for our family. Today was our first time back to get our tires rotated at the 5,000 mile mark. We had very friendly and quick service with Derrick Coin helping us today. Rolling Hills Toyota is by far the friendliest dealership we have ever dealt with. Thank you for your kind genuine service. More