Rolling Hills Auto Plaza

I purchased a truck from Rolling Hills Toyota with the process running from December 2025 to June 2026. While the vehicle was eventually delivered, the overall experience was highly frustrating and one of process running from December 2025 to June 2026. While the vehicle was eventually delivered, the overall experience was highly frustrating and one of the worst transactions I’ve ever had. Communication and transparency were consistently poor. Salesperson Bruce Murphy showed little urgency, required constant follow-ups, and failed to properly prepare the truck (it arrived with the same dirt spot noted during the video walkthrough plus additional interior stains). He also provided incorrect information on taxes and delivery requirements. Finance manager Ian O’Connor was unprofessional, performed multiple unnecessary credit pulls without clear explanation, and mishandled the $1,600 tax overcharge refund (sending it to the bank instead of directly to me as discussed). Delivery updates were delayed and reactive. On the positive side, sales manager Dennis Rainez was excellent—transparent, proactive, and responsive once he got involved. He provided regular shipment updates and offered compensation for the dirty interior and low fuel upon delivery. Despite eventually receiving the refund (after refinancing), the repeated misinformation, poor follow-through, and subpar service from key staff made this a very disappointing experience. I would not recommend Rolling Hills Toyota or buy from them again. More

Was pleased with the service and pleasant reception I had with the service manager here. with the service manager here. More

The service adviser was very nice and polite and efficient! I was in and out in an hour, which I appreciate very much! efficient! I was in and out in an hour, which I appreciate very much! More

Fast transaction as long as youre prepared ( documents and prof of identity) and most important know what car you wanted. and prof of identity) and most important know what car you wanted. More

SUPER SERVICE! Great people to to help and very knowledgeable. Would recommend this establishment to anyone!! Great people to to help and very knowledgeable. Would recommend this establishment to anyone!! More

It was very straightforward no gimmicks , fair price and good service I would recommend them to anyone in Mo or out of state ( I was from Va ) good service I would recommend them to anyone in Mo or out of state ( I was from Va ) More

Jonna was my salesperson. She was on top of everything. Can’t go wrong with Jonna. She was on top of everything. Can’t go wrong with Jonna. More

Danny was excellent help! Professional in handling our situation and we could not be happier. He was friendly and problem solved quickly! 5 stars!!! Professional in handling our situation and we could not be happier. He was friendly and problem solved quickly! 5 stars!!! More

worst buying experience ever. raised the price on the final paper work did not give me an inspection so had to return to dealership to get one before I could pay taxes. The car s raised the price on the final paper work did not give me an inspection so had to return to dealership to get one before I could pay taxes. The car smelled of smoke they said they could fix it, it took 3 trips back to dealership and a total of 9 hours. More

Excellent workmanship. I rely on the knowledge and care taken when doing the big jobs and the routine maintenance work. I rely on the knowledge and care taken when doing the big jobs and the routine maintenance work. More