
Rolling Hills Auto Plaza
St. Joseph, MO
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824 Reviews of Rolling Hills Auto Plaza
I just wanted to take a minute to review Rolling Hills Toyota. I usually don’t take the time to do a review, but Danny Atkins deserves some recognition in his customer service skills. This is our fourth Toyota. I usually don’t take the time to do a review, but Danny Atkins deserves some recognition in his customer service skills. This is our fourth Toyota we have purchased, and I have dealt with Danny on every occasion. Our car buying experience with him has never been a high pressure sale, but instead more of laid back and enjoyable experience. I feel like he is also set apart from other salesmen because he takes the time to get to know you as his customer and when we come in he talks to our kids and offers up a hug to say hello. It feels like we are there to catch up with how things have been more so than a high spirited negotiation. I guess if I had to describe him in a sentence, I’d say that I always feel like I’m a special customer, like he’s just waiting for us to come in and that’s a feeling we have not experienced at a car dealership. Thanks again, Danny! More
Great to work with while at dealership. Did not return phone calls. I had questions about key pads not working. After traveling to dealership 35 miles from my home, there was a dispute with the service de phone calls. I had questions about key pads not working. After traveling to dealership 35 miles from my home, there was a dispute with the service department regarding fixing key pads at no cost to me (they did not work from the beginning of picking up the car). I purchased a certified pre-owned Honda with the 12/12 warranty and was led to believe this would be taken care of at no cost to me - service department personnel indicated that there was $100 deductable on work. Shane Silvey was contacted and agreed to pay for the work. Paperwork necessary for car tags and sales tax payment not sent - I had to make a trip to the dealership to pick up paperwork. A friend of mine sold her car at the same time and was told her check would be ready in three days. After calling and talking to 4 - 5 people, she was assured her check was ready. Upon arriving to pick up her check (she was told via her phone conversation to pick it up at the Toyota dealership) at the Toyota dealership (she was told to do this), they told her it would be at the Honda dealership. When she inquired about the check (that was supposedly ready for her to pick up), she was told that it was written to me and that I had to pick it up. Honda makes a quality vehicle and I have owned Hondas for MANY years (actually purchased a new Civic several years ago from your dealership - great experience). This was the worst experience I have ever had with a Honda salesman and dealership. Tom (whose last name I cannot remember - probably because he could not get my name right the entire time we visited both in person and over the phone) was very friendly and helpful, however, the truth was not always communicated to me throughout the process. More
My husband and I have bought at least 7 new cars from Karl Myers. Most recently, we each bought a 2012 Honda CR-V from Karl and obviously think he is a great salesman and person to deal with. We have a Karl Myers. Most recently, we each bought a 2012 Honda CR-V from Karl and obviously think he is a great salesman and person to deal with. We have always recommended him to our friends who are interested in buying a new car and will continue to do so. More
Ryan, Gary and othe staff who worked with us were great. Ryan was our first contact. Gary took good care of us, managed our test ride and gathered information before handing back off to Ryan. The Rolling Ryan was our first contact. Gary took good care of us, managed our test ride and gathered information before handing back off to Ryan. The Rolling Hills team went many miles to find and bring back to St. Joseph exactly the truck I wanted. Ryan did a great job in reviewing vehicle documentation and going over the vehicle with us. He even programed the garage door opener and set our favorite radio stations for us. Bill handled the paper work very efficiently and did not pressure us to add on anything we were not prepared to buy. More
Rolling Hills Honda provided me with outstanding customer service, product, and price. I called them looking for a specific car, they didn't try to sell me anything a different car, other accessories, or an service, product, and price. I called them looking for a specific car, they didn't try to sell me anything a different car, other accessories, or anything else. They simply took the order and worked diligently and found the exact vehicle I wanted at the exact price I wanted, and then made my visit to pick it up and purchase it very pleasant and easy. Specifically, the service I received from Bill Bonnett, Nathan Meers, and Kyle was first rate. I would highly recommend using this dealer for your next Honda or Toyota purchase. More
New/1st time to buying vehicles and we were young had purchased a 2 yr 30000 mile warranty didn't know what all that included so when it came time for an oil change contacted Danny, and asked if we had f purchased a 2 yr 30000 mile warranty didn't know what all that included so when it came time for an oil change contacted Danny, and asked if we had free oil changes. He said "no, we have never offered a service like that." So we never used our $1500 service plan. By the time we realized what it all included the plan had expired. So we called to get a refund and Bill let us know that, "we were at fault, and should of known better". Further action has been taken. I'm sure it was a mistake on Dannys behalf(great individual), but appalled Bill will not refund us. Obviously I misunderstanding, but who would pay out of pocket for oil changes when they have a plan that cover them for 2 yrs?? Pretty obvious we were denied about services. More
Brent was very helpful and his friendly attitude made it pleasant working with him. He took the time to review the manual guide and pointed out the high lights, which saved us time of reading through it all pleasant working with him. He took the time to review the manual guide and pointed out the high lights, which saved us time of reading through it all. The guide is in our glove box... in the event that we need it. Brent is pleasant to work with and I would recommend him to all my friends. More
Nate Briner was very helpful, he kept us up to date with different vehicles that were coming in and we appreciate his hard work! Thank you Nate!!! different vehicles that were coming in and we appreciate his hard work! Thank you Nate!!! More
i brought a car from nate briner yesterday and i feel that he was very good sales man, was very helpful and answered all our questions and concerns. He worked very hard with helping us in the purchase of that he was very good sales man, was very helpful and answered all our questions and concerns. He worked very hard with helping us in the purchase of this car. More
I bought a 2009 Hyundai sonata. I love the car... My salesman was Nate Briner and he went above and beyond like he always does. I have purchased several cars from him and he always does his best to make salesman was Nate Briner and he went above and beyond like he always does. I have purchased several cars from him and he always does his best to make me feel comfortable. Great experience.. thank you Nate.... More