Roger Williams Chrysler Dodge Jeep Ram - Service Center

Leland seems to really care and is great about responding and helping his customers until the issue is resolved and helping his customers until the issue is resolved More

Juan definitely ruined the experience as soon as I stepped foot into the service dept. Made me aware the lack of signage directing vehicle parking coupled with vehicles parked both ways was my faul stepped foot into the service dept. Made me aware the lack of signage directing vehicle parking coupled with vehicles parked both ways was my fault for not understanding what direction to park. Then tried to play his sarcasm and attack off as his way of trying to "learn" so they could install signage. More

Juan ruined the visit very quickly. Definitely looking for a new service department now. Sarcastically talking down to someone for misunderstanding an intended direction to park is a ve Definitely looking for a new service department now. Sarcastically talking down to someone for misunderstanding an intended direction to park is a very poor way to welcome someone. More

Poor poor choice to be sarcastic and condescending to someone who was confused yet happy to be there as customer. That was ruined and we left to go elsewhere. We were welcomed. someone who was confused yet happy to be there as customer. That was ruined and we left to go elsewhere. We were welcomed. More

Customer service was good to fix their mistake in regards to my recent visit for oil change. to my recent visit for oil change. More

Second time coming in for the same issue and still not fixes after having for it for over 2 weeks. Zero communication on status of my vehicle. fixes after having for it for over 2 weeks. Zero communication on status of my vehicle. More

Great customer service Leland was awesome. He made sure all my concerns were met. Leland made sure we were comfortable. He made sure all my concerns were met. Leland made sure we were comfortable. More

Best car buying experience I've had! Jon and Michelle were great to deal with Jon and Michelle were great to deal with More

Roger Williams CJDR has always taken great care of our family vehicles. Service is transparent, fair, and timely in all that they do. Will be using them for all future services. family vehicles. Service is transparent, fair, and timely in all that they do. Will be using them for all future services. More

Mr. Leland was very professional & provided me with a great experience! I highly recommend his customer service. great experience! I highly recommend his customer service. More