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Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
600 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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600 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
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April 06, 2024
Dealership service department is very professional and honest. All of the facilities are very clean and well maintained. The only concern I have is the constant turnover of the sales staff and their lack honest. All of the facilities are very clean and well maintained. The only concern I have is the constant turnover of the sales staff and their lack of knowledge for the cars and trucks they sell. More
by joseph.mcnally68
Verified CustomerEmployees Worked With
April 05, 2024
they did change my oil as requested but when I dropped off my Jeep they asked if I would like them to wash it before I picked it up and I said yes, that would be nice. Once it was ready no one called me, off my Jeep they asked if I would like them to wash it before I picked it up and I said yes, that would be nice. Once it was ready no one called me, I called to find out the status, was told it was ready. When I got there they had to find my Jeep and it had not been washed, kinda let down - had they not offered I would not have expected to have a clean Jeep. More
by trevajordan
Employees Worked With
April 04, 2024
Roger Williams CDJR Service Center is always a pleasure to work with. McKenzie is always happy to help and provides full and detailed information so I can the proper decision regarding my vehicle and money to work with. McKenzie is always happy to help and provides full and detailed information so I can the proper decision regarding my vehicle and money. I appreciate the professionalism and the down to earth attitudes of the service department. More
by stephen.ogburn
Employees Worked With
McKenzie Minihan
April 03, 2024
Communication could not have been worse. I was chasing answers and an eta the entire time. Workmanship seems to be great but getting ahold of the service advisor or getting a call back after I was chasing answers and an eta the entire time. Workmanship seems to be great but getting ahold of the service advisor or getting a call back after I was told I would get one was next to impossible. I had to show up a few times because they would not call back. It was a fleet truck and I can make arrangements as needed with my technicians but not when I am left in the dark. I will not be using Roger Williams for future service and I own several Mopar products (personal and fleet). More
by austin.gregg817
Employees Worked With
March 31, 2024
Easy online appointment scheduling. Friendly staff and quick service. I was completely impressed with my whole experience and the reasonable prices! Friendly staff and quick service. I was completely impressed with my whole experience and the reasonable prices! More
by IVEYT04
Employees Worked With
March 31, 2024
Does not return calls. No sense of urgency. Vehicle falls in black hole from the day you drop it off, to the day they finally notify you that it is ready for pickup. Onc No sense of urgency. Vehicle falls in black hole from the day you drop it off, to the day they finally notify you that it is ready for pickup. Once vehicle was returned, Body work was satisfactory, but overspray from paint is all over bed of truck. Truck had black shiny rhino liner that is now cloudy and dirty looking. I take very good care of my truck so this is extremely frustrating. More
by groundedcowgirl
