Back

Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
715 Reviews

715 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

Sort by
July 19, 2024

I like coming there for our truck. I have dodge to that I have brought here for every service and never get coupons. More

by TEKO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Luke
Jul 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We appreciate your feedback and look forward to your next visit!

July 18, 2024

Leland always gets our service and warranty work done thoroughly and in a timely way. More

by peeweecray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Jul 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Leland & the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We're grateful for your continued support and look forward to seeing you next time!

July 17, 2024

Whoever did the oil change on my truck did not tighten the drain plug. Fortunately I went home and did not drive my truck. The next day I went to check the mail and saw oil leaking from the drain plug. No More

by martyemaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKenzie Minihan - 5 Stars
Jul 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Martyemaes, I'm sorry to hear about the issue with your oil change. It's good to know that Ron and our team took steps to address it promptly. If you have any further concerns or need additional assistance, please feel free to reach out. Thank you, Joe Miller - Service Director - 8175960050

July 17, 2024

Joe, took in my truck and the work was done correct and the truck was ready on time. More

by roybenner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for rating us five stars, Roy! We'll see you again soon! - Roger Williams Chrysler Jeep Ram Dodge

July 17, 2024

Fast reliable service with excellent communication and follow up. I trust Roger Williams with all my vehicles More

by JMILLER1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear you trust Roger Williams Chrysler Jeep Ram Dodge with your vehicles! Thanks for the great feedback on our service and communication.

July 17, 2024

Been using Roger Williams for years and they have always do amazing work and getting us in and out really fast. More

by lakehouse427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland in service
Jul 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and positive feedback! We're glad to hear that Roger Williams Chrysler Jeep Ram Dodge continues to meet your expectations with quick and excellent service. We look forward to serving you again soon!

July 17, 2024

All off the staff members, were very polite. They got me in and out very quickly. I had a 7AM appointment and was walking out the door at 7:30AM with an oil change and tire rotation. More

by K Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Jul 18, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear our team at Roger Williams Chrysler Jeep Ram Dodge provided quick and polite service. We appreciate your support!

July 12, 2024

Waited over 3 hours for an oil change, no update was ever given, panel behind car door handle popped off, was supposed to be called by a manager, never was, was supposed to be called when the replacement par More

by obar0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan? Never gave an update, Kayla was helpful
Jul 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We apologize for the long wait and lack of communication during your visit. This is not the level of service we strive to provide, and we're sorry for any inconvenience caused. Please reach out so we can address these issues directly and make things right. Thank you, Joe Miller - Service Director - 8175960050

July 12, 2024

Repair came in under budget/estimate and was completed in less time that I was originally told it would take. More

by KRISTYSHEIKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Jul 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Kristy, we're delighted to hear that your repair experience at Roger Williams Chrysler Jeep Ram Dodge was both timely and budget-friendly! Thanks for sharing!

July 12, 2024

Great staff and we are always well taken care of. McKenzie is the best advisor! More

by maxwellkn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie Minihan
Jul 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad McKenzie helped ensure a five-star experience for you! Thank you for coming to Roger Williams Chrysler Jeep Ram Dodge!

...
25
...