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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
600 Reviews

600 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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April 28, 2024

Friendly folks as always. I was in and out faster than I expected. Thanks for the great service. More

by moericke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
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Apr 30, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Take care and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

April 27, 2024

Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) ab More

by jfortner0539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 27, 2024

They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! More

by ethorp96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McLain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier and Jacob
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you've had positive experiences with our team at Roger Williams Chrysler Jeep Ram Dodge! We always strive for friendly and knowledgeable service. Keep an eye out for more coupons coming your way soon!

April 26, 2024

Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell m More

by us4jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan D Garces jr service advisor
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. We aim for efficient and friendly service, so it's disappointing to learn that we fell short during your visit. I understand how frustrating this must have been and would like the opportunity to address any concerns you may have directly. Please feel free reach out at a time that is convenient for you. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

April 26, 2024

I have only high compliments with Leland my sevice advisor and how the sevice department worked with me installing my dash in my truck. More

by seaboardave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Leland and our service team at Roger Williams Chrysler Jeep Ram Dodge. Thank you for your business and the kind review!

April 26, 2024

Very efficient . . like that you get free oil changes with new vehicles.. service was good More

by CUPCAKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt k ow name
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review! Our Roger Williams Chrysler Jeep Ram Dodge team looks forward to serving you again next time!

April 24, 2024

I appreciate the attention I get even when I don’t have an appointment. Thanks. More

by dovermw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Thanks for the kind review and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

April 24, 2024

Always Great Service, everyone is so friendly & Kind! I have a little one I bring with me, employees open doors and truly are so helpful! More

by amber.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Gorrell
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Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Amber, we're so glad to know you and your little one always feel welcomed at Roger Williams Chrysler Jeep Ram Dodge. We appreciate the positive feedback about our service and team!

April 22, 2024

Oil change went smooth but service tech broke my glove box dampener. 2nd time this has happened. Will not buy anther cabin filter at the dealership. Service is going to order the part and mail it to me so More

by KEVIN.ARTERBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 21, 2024

Worst service experience at a dealership that I have ever been involved with. Every step of the way there was another misstep in communication. It started with me being told several times I did not have exte More

by BRENT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Apr 24, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience. Miscommunication is not what we aim for, and it's clear that we've fallen short in this instance. We'd like the opportunity to make things right and regain your trust - please reach out directly so I can assist you further with any outstanding issues or concerns. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

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