Roger Williams Chrysler Dodge Jeep Ram - Service Center

I had been on a waiting list for 3 recalls at another Ram dealership for approximately 9 months. I got a letter from FCA basically asking why I hadn't had any of the recall repairs performed. I phoned them dealership for approximately 9 months. I got a letter from FCA basically asking why I hadn't had any of the recall repairs performed. I phoned them and told them that my local dealership had told me that they only receive 1 part per week, and that there was a long line for all 3 of these recalls. They told me that they would call as soon as they had a part to install on my vehicle. FCA suggested that I try Roger Williams in Weatherford Tx, which is about 20 miles from my home. They had 2 of the 3 recall parts in stock and were able to schedule an appointment within 3 days of my call. I was also able to schedule an oil change, and they made a repair to the seat base upholstery on my front seats. They were able to perform all the recall maintenance and the oil change and upholstery repair in 1 day. The service was excellent and I highly recommend this dealership for anyone needing repairs on their FCA vehicle. I am going to start using Roger Williams for all of my service needs on my 2022 Ram 3500 Laramie!!! More

Great service as ususal. Turned my vehicle around faster than anticipated. Adjusted pricing properly as well. Turned my vehicle around faster than anticipated. Adjusted pricing properly as well. More

I received great service from the employees of Roger Williams, I’m very satisfied. I will always choose this company. Williams, I’m very satisfied. I will always choose this company. More

They did a great job servicing my jeep. Very happy with the experience as always. Very happy with the experience as always. More

Really nice waiting room and the service was great and very fast for me and they got on my vehicle right away very fast for me and they got on my vehicle right away More

McKenzie was fantastic in getting my Durango serviced. I will be back again. Thank you! I will be back again. Thank you! More

Staff always friendly, knowledgeable and efficient. Waiting area always clean. Courtesy ride always available when necessary. Waiting area always clean. Courtesy ride always available when necessary. More

As always, very helpful and they will take the time to answer all your questions. Leland , checked my other vehicles to look if they had any recalls and advised me when it would be in and how long it woul answer all your questions. Leland , checked my other vehicles to look if they had any recalls and advised me when it would be in and how long it would take. More

Took my truck in for an oil change. Service was done in a timely manner. When I got home oil was dripping from the truck. Let them know, and problem was fixed in no time at all. Joe Service was done in a timely manner. When I got home oil was dripping from the truck. Let them know, and problem was fixed in no time at all. Joe (service manager) even came to my house and picked truck up, got the leak fixed, cleaned off underside of truck, and returned it in about an hour. Great job! More

Thank you to the service department. Leland was a helpful service advisor, very attentive to my questions and requests. Leland was a helpful service advisor, very attentive to my questions and requests. More