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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
599 Reviews

599 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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July 05, 2024

I had an overall good experience. When paying at completion, the usual cashier had taken off, and there was some confusion as to who and what was next. More

by BLANTONJOEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 05, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us at Roger Williams Chrysler Jeep Ram Dodge. We appreciate the feedback and will work on ensuring smoother processes in the future!

July 05, 2024

Great service. Fast and easy to work with. Wouldn’t talk my vehicle anywhere else. More

by stefanwsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

July 05, 2024

Nice people, courteous, shop is clean, very accommodating on courtesy ride, butgrossly understaffed in the mechanic dept. Took 9 days to diagnose my defective battery. Sad. More

by GERMANCOWBOY13
Workmanship
Recommend Dealer
No
Employees Worked With
Service dept.
Jul 08, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your feedback. While we're glad to hear about the positive aspects of your visit, we apologize for the delay in diagnosing your battery issue. We are working on improving our staffing levels to provide more timely service. If you'd like to discuss this further, please reach out at your convenience. Thank you, Joe Miller - Service Director - 8175960050

July 04, 2024

Always caring and patient and interested in helping solve the problem. Leland Gorrel is probably the best example of this service department. More

by Thomas Roben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrel
Jul 05, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thomas, we're delighted to hear that Leland and the team at Roger Williams Chrysler Jeep Ram Dodge provided such excellent service. Thanks for sharing your experience!

July 01, 2024

This was my first time coming to this dealership. My sister Barbara Solomon and Mrs. Patty Williams was at the dealership saw a purple and white golf cart. Saturday I drove to Weatherford to look at More

by Lovelylouise29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Miller
Jul 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Roger Williams Chrysler Jeep Ram Dodge! We're glad Cody and the team could assist you with both your car and golf cart. If there's anything else we can help with, please let us know!

June 30, 2024

Very friendly staff. Nice clean environment. they got me in and out and addressed everything. the cashier was great, she was determined to grab a trash can and help me cl More

by benrubel33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did t get her name, but the cashier in service is awesome.
Jul 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Ben! We're delighted to hear about your positive experience at Roger Williams Chrysler Jeep Ram Dodge! Our team always aims to go above and beyond for our customers. Thanks for the great review!

June 30, 2024

This dealership is friendly, does service in a timely manner, very attentive, and courteous service. More

by jmh.hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We look forward to seeing you again! - Roger Williams Chrysler Jeep Ram Dodge

June 29, 2024

The only thing they forgot to do was reset the oil filter this time, and the fuel filter the last time I was in. More

by sewschroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. only.
Jul 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We apologize for the oversight and will make sure to address it with our team at Roger Williams Chrysler Jeep Ram Dodge. Please let us know if there's anything else we can do to assist you.

June 28, 2024

All work done on time as promised. Service writer was courteous and knowledgeable. Would recommend this dealer. More

by dennisdemas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Dennisdemas! We're glad to hear you had a positive experience with our team at Roger Williams Chrysler Jeep Ram Dodge. Thanks for recommending us!

June 26, 2024

Had my oil changed they told me I needed a battery for $489 they had to boost off several times I declined it I haven’t had any issues starting since I left there been 3 days since and haven’t had to boos More

by BULLIEBUDFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the guys name very nice guy
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