Roger Williams Chrysler Dodge Jeep Ram - Service Center

Whoever did the oil change on my truck did not tighten the drain plug. Fortunately I went home and did not drive my truck. The next day I went to check the mail and saw oil leaking from the drain plug. No the drain plug. Fortunately I went home and did not drive my truck. The next day I went to check the mail and saw oil leaking from the drain plug. Not good! On Monday I called the service dept. and spoke to Ron who sent a technician out to tighten the drain plug, top off oil and cleanup the driveway. More

Repair came in under budget/estimate and was completed in less time that I was originally told it would take. less time that I was originally told it would take. More

Great staff and we are always well taken care of. McKenzie is the best advisor! McKenzie is the best advisor! More

Waited over 3 hours for an oil change, no update was ever given, panel behind car door handle popped off, was supposed to be called by a manager, never was, was supposed to be called when the replacement par given, panel behind car door handle popped off, was supposed to be called by a manager, never was, was supposed to be called when the replacement part came in, never received any phone call. More

Awesome A very good experience excellent work and treated me nice my vehicle was returned to me clean, and everything I wanted done was done correctly treated me nice my vehicle was returned to me clean, and everything I wanted done was done correctly More

Always friendly people who all seem to enjoy what they do. Never had any problems with sales or service. do. Never had any problems with sales or service. More

Staff is always friendly and helpful. Way too long of a time to get oil change. Way too long of a time to get oil change. More

They were quick to get my vehicle serviced. They were friendly, cheerful, polite and informative. They were friendly, cheerful, polite and informative. More

Service department needs help. I just had my truck in to change my oil and filters. My cab filter was shaved in folded over. It worthless the way it was put the filter in. It makes I just had my truck in to change my oil and filters. My cab filter was shaved in folded over. It worthless the way it was put the filter in. It makes you question if the service was even done. This was not the first time it has happened. Its seems that each time I go in for anything it just gets worse each time. More

Leeland is great to work with. He is honest and gets you taken care of as quick as possible. He is honest and gets you taken care of as quick as possible. More