Roger Williams Chrysler Dodge Jeep Ram - Service Center

Everyone was so friendly and helpful. We were immediately greeted. It makes you feel good about where you purchased your vehicle when they remember who you are. We were immediately greeted. It makes you feel good about where you purchased your vehicle when they remember who you are. More

The service was very quick and repaired what I needed fixed and look the car over for items that might cause me issues soon and in the future. fixed and look the car over for items that might cause me issues soon and in the future. More

The service was prompt, the service department was great to work with and work was performed as expected. to work with and work was performed as expected. More

Great job! The visit was a very pleasant one when we brought our Jeep in to get the oil changed. It was a very fast turn around. The visit was a very pleasant one when we brought our Jeep in to get the oil changed. It was a very fast turn around. More

Allstate has a partnership with you for wrecks. FW Hwy wouldn’t take it cause all I had you do was alignment and send the wheel off. I paid for the alignment out of my pocket. When you did the whee FW Hwy wouldn’t take it cause all I had you do was alignment and send the wheel off. I paid for the alignment out of my pocket. When you did the wheel Kyle told me they’d get paid thru Allstate. He wasn’t there when I picked up and you wouldn’t let me have my keys without paying. Allstate tells me they’d have a set price on repairs and because they made me pay the inflated price I have to eat the difference. You see the problem here??? I am pissed about it. More

When I went to pick up the Ram 1500, one lug nut wasn’t even finger tight. I also had to go back and get the front license plate bracket put on. Seems like the Vehicle Makeready crew were in a hurry. Ev even finger tight. I also had to go back and get the front license plate bracket put on. Seems like the Vehicle Makeready crew were in a hurry. Everything was taken care of satisfactorily. More

Someone hit me. Had to have alignment and wheel/stakes fixed. Fort Worth Hwy said I had to take it to Washington st. Allstate said they are in partnership so they Had to have alignment and wheel/stakes fixed. Fort Worth Hwy said I had to take it to Washington st. Allstate said they are in partnership so they would pay them directly. Already paid alignment. Kyle said to pick it up. I pick it up after them doing the work and I HAD TO PAY FOR SOMETHING THAT WAS COVERED BY INSURANCE BUT THE FW Hwy didn’t want to take and Washington shop said they don’t do insurance. She wouldn’t let me have my truck until paid. WHI DOES BUSINESS LIKE THIS??? You do I guess!!! So Allstate said I shouldn’t have paid for it as they have a set price!!!! If this is over the agreed upon price I want refunded the difference and I won’t be doing business with you again!!!!!! More

i don't have anything to add but it requires that i have a 15 word minimum. a 15 word minimum. More

Well I went in with a truck that I bought from there and told them when I got it that I wanted all the emissions covered under warranty. Then I take my truck in with emissions problems and they not only cha told them when I got it that I wanted all the emissions covered under warranty. Then I take my truck in with emissions problems and they not only charge me over $200 to look at it but also was not covered. Then tried to add all kinds of stuff on to the bill other than what I told them to look at. I’ll never buy a truck or do any business with them again! More

I went to the collision center due to my vehicle was involved in a wreck. Everyone was very helpful and quick to respond to my needs. I was kept informed throughout the entire process and very happy w involved in a wreck. Everyone was very helpful and quick to respond to my needs. I was kept informed throughout the entire process and very happy with the results of my repairs. The office staff was very friendly. More