Roger Williams Chrysler Dodge Jeep Ram - Service Center

Everyone were extremely kind, quick to respond and happy to do what it takes to get me the vehicle I wanted. to do what it takes to get me the vehicle I wanted. More

The service was very good. The service writer got all the information and the turn around on the car was quick The service writer got all the information and the turn around on the car was quick More

I always have an excellent experience at Williams Dodge service center. Courteous staff and the waiting room is always very clean. service center. Courteous staff and the waiting room is always very clean. More

Leland was wonderful as always, but my checkout attendant had horrible customer service. So disappointing. had horrible customer service. So disappointing. More

The repair on our SRT 8 Chrysler was done well and under the cost of the original quote. the cost of the original quote. More

Kyle was super helpful and so polite. Honestly, I’ve never met a service person who was so personable and truly felt like he cared. Honestly, I’ve never met a service person who was so personable and truly felt like he cared. More

Great service as always! Repairs were completed way ahead of quoted time. Excellent communication and follow up. Repairs were completed way ahead of quoted time. Excellent communication and follow up. More

I schedule an appointment to have my oil changed and driver side window looked at because it doesn’t go up smooth, it slows down mid way cycle. When is arrived at my appointment time I was told they co driver side window looked at because it doesn’t go up smooth, it slows down mid way cycle. When is arrived at my appointment time I was told they could change the oil but had nobody to look at the window. I took time off work for this appointment. When I asked when should I make another appointment for someone to look at the window, I was told in a month. Ridiculous and who is running this service department because it needs help if that’s how you treat you buying customers. More

Friendly and helpful, made the necessary repair to my Jeep and kept me informed every step of the way. Will happily recommend them. Jeep and kept me informed every step of the way. Will happily recommend them. More

02/26/2025, I took my 2022 ram truck there because ,the front left turning signal wasn't working, they quoted the repair in $2980. I said no.they charged me $200 anyway, for the diagnostic they said,what front left turning signal wasn't working, they quoted the repair in $2980. I said no.they charged me $200 anyway, for the diagnostic they said,what diagnostic i told them what the issue was. Unbelievable. They lost a client forever today. More