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Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
595 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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595 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
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November 18, 2024
Leland is an excellent representative of RW RAM. Randall Bran’s detail attentiveness and professionalism are appreciated. It is because of Randall, Leland and the quality technicians at Roger Willia Randall Bran’s detail attentiveness and professionalism are appreciated. It is because of Randall, Leland and the quality technicians at Roger Williams is the reason I keep coming back for service at Roger Williams. More
by loblolly10
Verified CustomerEmployees Worked With
Leland Gorrell and Randall Bran
November 16, 2024
Always very respectful and responsive to my needs. That is why I only buy my trucks from Roger Williams Dodge That is why I only buy my trucks from Roger Williams Dodge More
by JAMESML333
November 16, 2024
McKenzie was great to deal with and would highly recommend her because of her communication and updating me on all changes and expected time frames recommend her because of her communication and updating me on all changes and expected time frames More
by bradfleming17
Employees Worked With
McKenzie Minihan
November 15, 2024
Roger Williams service department and Juan was great. The new person taking payments is rude and not helpful. I complained about her to management, because multiple times within a couple of minutes she d The new person taking payments is rude and not helpful. I complained about her to management, because multiple times within a couple of minutes she displayed horrible customer service. She has no business working in a customer service roll in my opinion. Thank you! More
by HOPECALLINGCB
Employees Worked With
Service Juan
November 13, 2024
Normally, I would have better reviews for my experience but I do feel that the communication & overall reception during my service was less inviting and warm, than previous visits. After dropping off my ca but I do feel that the communication & overall reception during my service was less inviting and warm, than previous visits. After dropping off my car, (to a very friendly service personnel) I waited for several mins. to be greeted. My service also seemed to take much longer than usual. I'm a Roger Williams fan, thru & thru but the friendliness & overall tone seems to be slipping. More
by mackenziehughes
Employees Worked With
McKenzie
November 09, 2024
I was in town working when my Jeep had an issue. I called by chance, and Juan Garces told me it would be a couple of weeks before I could make an appointment. He said we would work you in if you cou I called by chance, and Juan Garces told me it would be a couple of weeks before I could make an appointment. He said we would work you in if you could get here first thing tomorrow. I showed up at 7, he met me, I told him what was happening, he got me a ride to Enterprise, and he said he would call me. I had to leave on Thursday, but he called Friday to say that it was ready. I returned the following Tuesday when, once again, he arranged for my transportation to drop off the rental and bring me back to get my Jeep. Best dealership experience of my life! More
by cmeade2
Employees Worked With
Juan Garces and the gentlemen who drives the shuttle.
November 08, 2024
My experience with Roger Williams has been 5-star, and with Cody Johson in particular. Highly recommend them. with Cody Johson in particular. Highly recommend them. More
by mcrobertmeek
Employees Worked With
