Roger Beasley Mazda Central

Friendly, but felt swindled while dealing with recalls I took my 2014 Mazda 3 in for several recall notices. I was treated in a friendly and professional manner. They found 3 recall issues and fixed them ( I took my 2014 Mazda 3 in for several recall notices. I was treated in a friendly and professional manner. They found 3 recall issues and fixed them (not happy that many issues potentially existed, glad they were addressed). BUT. I was also informed that my car had about $1000 in potential repairs and services, on top of the $1000 recall fixes (the latter covered by Mazda). How does a 2014 vehicle have $1000 repair needs? I felt like they were trying to milk me for anything they could since I was there. The most notable were as follows: 1) they wanted to change my oil for $40-$50 when I had full synthetic with thousands of miles left before a change. Refused. 2) they wanted to replace my battery on a 2 year old car, which I refused initially. I had to leave the car in the shop for the recall repairs, so when they called me to let me know this was done, they told me they had to jump my car because it wouldn't start for them. I could really only go on that so I conceded to the battery replacement & expense, which still felt very bizarre to me. I went in, got my car, paid the battery expense, and left. Next morning, my car was still slow to respond to my key fob, unlocking my door and then starting. This said to me it was a fob-related issue, something the dealership didn't recognize (weirdly considering how it was like every other aspect of my car was in "dire" need of expensive services). That honestly pissed me off to realize I bought a new battery at the high dealership price, only to know it was a fob issue they encountered. I honestly don't trust to go in to this dealership for services without them trying to swindle me. I believe there is an electrical issue related to my emergency brake light now, but I'm going to someone else to look at it because I absolutely don't trust the dealership nor appreciate the prices. More

Love the car love the car. . . . Didn't feel pressured. Test drove my car...everything was explained to me. All questions I had were answered. Salesman was helpful love the car. . . . Didn't feel pressured. Test drove my car...everything was explained to me. All questions I had were answered. Salesman was helpful and informative. More

2016 CX 5 - electrical problems I bought a 2016 CX 5 in December. Several weeks ago the horn quite working. Today I brought it in for the service department to figure this out. They I bought a 2016 CX 5 in December. Several weeks ago the horn quite working. Today I brought it in for the service department to figure this out. They tell me that a fuse was burnt out but then there were other electrical issues that would require more analysis and I would need to drop it off. Also the latch that releases one of the rear seats quite working as well. I will not buy another Mazda product! I had two Toyota Camrys and they both went over 200,000 and never had any such problems especially with such low mileage. At one point I asked the service representative to let speak to his manager. He never let me speak to a manager. Accused me of speaking to him in a disrespectful manner. The Mazda CX 5 is a product that needs to be disrespected! More

Great car, hurdle jumpers They took great care of me. I found a Chevy Equinox that I liked online and came to see it. Upon them pulling the car around the key jammed in the i They took great care of me. I found a Chevy Equinox that I liked online and came to see it. Upon them pulling the car around the key jammed in the ignition. They later realized it was tagged with the wrong VIN number. Because the wrong VIN was listed, that is why the wrong key was matched to the car and it jammed when doing so. We decided to move forward and get the numbers game worked up while they worked on fixing the ignition issue. They were very honorable in price matching what was online, despite the car should've clearly been listed higher. I have always had a head butting experience in buying vehicles and this was such a pleasure. Al and Rusty met every hurdle and helped get my car ready. Including some additional cosmetic touches and even detailing it. Even when it couldn't be finished on the spot, they gave us a loaner vehicle. The experience could not have been better and we love our new car! More

Great service. Great car. Bought a pre-owned Mazda CX-3. The experience at the dealership was great and it's the best car I've ever had. I actually look forward to driving it. Bought a pre-owned Mazda CX-3. The experience at the dealership was great and it's the best car I've ever had. I actually look forward to driving it. Landry even crawled through the back seat to pop the trunk of my trade-in. More

Great service A great experience , excellent service great prices and the best cars on the bestimate conditions. The representative that help me give me the best se A great experience , excellent service great prices and the best cars on the bestimate conditions. The representative that help me give me the best service and help me get what I just was searching for I'm great full for that. 😉 More

Very pleasant experience ! Our sales person was Craig, Very professional and no pressure. Never had a better experience with a dealership. Also sales mgr Rusty was exactly th Our sales person was Craig, Very professional and no pressure. Never had a better experience with a dealership. Also sales mgr Rusty was exactly the same experience. 🤗 More

In and out, easy peasy This was a positive car buying experience. Everyone was easy to work with and did not BS me. I was in and out in just a few hours. This was a positive car buying experience. Everyone was easy to work with and did not BS me. I was in and out in just a few hours. More