Rodeo Ford
Goodyear, AZ
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608 Reviews of Rodeo Ford
Poor customer service in the service department No one answers tge phone. This latest attempt took me 7 minutes to finaly reach someone to make an appt. At service im told they will follow up with No one answers tge phone. This latest attempt took me 7 minutes to finaly reach someone to make an appt. At service im told they will follow up with me on issues but dont. I finally resorted to calling service manager which also was a diificult process to be told he apologizes for the poor customer service but it continues on without improvement. Ive dealt with richard and heath and neither folloed thru. Sales experience was excellent but their service dept leaves a lot to be desired More
oil change I took my car in for a routine oil change. No problems. Stephanie was very polite and answered my questions . Service was prompt and the waiting I took my car in for a routine oil change. No problems. Stephanie was very polite and answered my questions . Service was prompt and the waiting area was comfortable. More
No bull but lots of effort by them. Ok. I have been researching pick ups for a few years now. Bought one and loved it, to tow a travel trailer. I Didn't educate myself properly, bought Ok. I have been researching pick ups for a few years now. Bought one and loved it, to tow a travel trailer. I Didn't educate myself properly, bought more trailer than I could legally tow. It was close, yet, I subscribe to the theory, that you can't put a price tag on piece of mind. So moved on to considering F-250. Saw lots of gas f250s in price range, mostly xlts... But actually finding one in existence was hard, I was budgeting 4x2. Gas. The reality was the white trucks, that we're all I could actually see and touch we're what seems to be left. To much work truck feel. Not as honey as my XLT 2014 f 150. I just wasnt feeling the white f 250s. All this to say Greg and Mark at the internet sales Dept, didn't give up, and searched and still couldn't find what I wanted. But you see when I mentioned the research I'd been doing? I had noticed they didn't haggle much they just sold trucks for 1000's and 1000's cheaper than ones close to home. They list several f250 lariats for under 45k. Nice. Needless to say I ended up in a fantastic pre-owned f250 lariat with every Bell and whistle I wanted, for what I wanted to pay. They spent all day with me, came to my hotel to pick us up, offered to drive us to get lunch, and drop is off. Oh did I mention we live in Florida? Driving my trade in to PHX, and driving new trick back, was still cheaper then anywhere else I have been able to see the truck in person. Mark saved the day. Thanks Mark K. More
Best car buying experience ever!! Tony Worm and David Garcia were exceptional working my deal. No hassle no extra time no issues just fast,fair and great customer service! Highly rec Tony Worm and David Garcia were exceptional working my deal. No hassle no extra time no issues just fast,fair and great customer service! Highly recommend for any car purchases. More
Fast and friendly I took my car in to Rodeo Ford for regular service and as usual, everyone was more than helpful and very honest and extremely friendly. I took my car in to Rodeo Ford for regular service and as usual, everyone was more than helpful and very honest and extremely friendly. More
Service center My experience with rodeo Ford was exceptional the people here are beyond awesome had to have my car towed in sat morning and by 10:30 I was on my way My experience with rodeo Ford was exceptional the people here are beyond awesome had to have my car towed in sat morning and by 10:30 I was on my way service advisor Vicki Raines was amazing at getting me and my problem taken care of and service tech Justin Ferguson did an amazing job taking care of my car I would recommend this place for all of anyone's dealer needs very friendly understanding and exceptional in customer care More
Amazing service!! The service department at Rodeo Ford was amazing. Got my issue solved and were great to work with. Heather was great to work with. I would hi The service department at Rodeo Ford was amazing. Got my issue solved and were great to work with. Heather was great to work with. I would highly recommend! More
The best! We had a wonderful experience at Rodeo Ford. Michael, our salesman was very helpful. He worked out a great deal and we bought a beautiful truck at a g We had a wonderful experience at Rodeo Ford. Michael, our salesman was very helpful. He worked out a great deal and we bought a beautiful truck at a great price. we'll be going back to rodeo for our next purchase. More
Always good I have taken three different vehicles here and somehow they always save me money over the quote I got at my independent mechanic. They're friendly, I have taken three different vehicles here and somehow they always save me money over the quote I got at my independent mechanic. They're friendly, honest, true to their word. I bought my current vehicle from a different Ford dealership and have regretted it since almost immediately. I should have stuck with Rodeo. More
Excellent service in and out of the shop. I have had 3 semi emergency situations with my vehicles and these people are wonderful from the greeter, the service advisor and the tech who you neve I have had 3 semi emergency situations with my vehicles and these people are wonderful from the greeter, the service advisor and the tech who you never see. Took me right in, fixed the problem or dealt with the issue and away you go. Great place, great people. More