Rodeo Ford

Not disappointed No appointment. Service was immediate and friendly. I have really enjoyed this dealership and the new service center. Service advisors have been grea No appointment. Service was immediate and friendly. I have really enjoyed this dealership and the new service center. Service advisors have been great and don't disappoint. More

Fast great dependable service I have been part of the Rodeoford family for over 5 years now and they have always taken care of me no matter what the problem is they get it done I c I have been part of the Rodeoford family for over 5 years now and they have always taken care of me no matter what the problem is they get it done I couldn’t be any more proud to be part of a great family thank you all again for what you do More

Fast, friendly, efficient service From the moment I arrived, I was warmly greeted, my service needs were noted, and I was put into the service queue. Wait time for completion of servi From the moment I arrived, I was warmly greeted, my service needs were noted, and I was put into the service queue. Wait time for completion of service (oil change and multi-point inspection) was only about 35 minutes. I was approached about additional recommended service needs but felt no pressure to schedule right then and there, which is much appreciated. Upon checkout, I was provided with a list of the items they checked during the visit, along with the recommended service and pricing for my reference. More

Great service and repairs. I have been there a few times now and each time I am treated professionally and promptly. I am informed on progress and if parts need to be ordered. I have been there a few times now and each time I am treated professionally and promptly. I am informed on progress and if parts need to be ordered. I am notified when part comes in to schedule repair. My vehicle is washed when picked up. Everyone has been great. More

Very good service This is the 2nd truck I buy brand new from rodeo ford ,this year and I was very happy and definitely will go again to purchase another vehicle from t This is the 2nd truck I buy brand new from rodeo ford ,this year and I was very happy and definitely will go again to purchase another vehicle from them best price in Arizona, theres no dealer like Rodeo ford from David the manager and Jason sales person are the best decision my family did and trust me, we were buying our trucks from Galphin California now I am glad to say that I am a Rodeo Ford customer. More

Problems with Ford Focus after dust storm Fan in 2017 Ford Focus making loud noise and vibration after getting caught in major dust storm. Called Heather who got me a Saturday appointment to b Fan in 2017 Ford Focus making loud noise and vibration after getting caught in major dust storm. Called Heather who got me a Saturday appointment to bring it in for an oil change and change the air filter. She was nice enough to say that if the filter didn't need changing she would not change it. Of course, the filter was brown and it had to be changed. she ran an air pressure hose over the engine to remove a huge amount of dust (Heather said it looked like Little Egypt under the hood!). After I picked it up, I noticed the vibration and noise was still there, so I had her take another look at it. She brought it back to the shop, and found even more dust lodged deep inside the fan, about a cup's worth, that was causing the vibration. She took a special tool and reached as far in as she could to get out all the dust and sand that she could. She told me that there may still be more that she could not see, and to bring it in if the problem reoccurred. It has been running normally since. Heather is great because she appears very knowledgeable, but communicates the problems and fixes to the customer in plain English. As a professional communicator with more than 40 years in public relations, this is a valuable talent in a service technician. More

Oil change I had a slight problem with a loose bolt so Myrna had the technician put it up on the hoist and show me. Thanks for everything Myrna I had a slight problem with a loose bolt so Myrna had the technician put it up on the hoist and show me. Thanks for everything Myrna More

Excellent Service dept and Nathan were very good! Quick lane dept was very good and very efficient. Nathan helped out my son getting his truck serviced. I wou Service dept and Nathan were very good! Quick lane dept was very good and very efficient. Nathan helped out my son getting his truck serviced. I would like to see them wash the vehicle after service though. More

Professional follow-up We've used Rodeo Ford for servicing our Ford Escape, and I would never go any place else. From the point when you arrive to when you leave, they're a We've used Rodeo Ford for servicing our Ford Escape, and I would never go any place else. From the point when you arrive to when you leave, they're all very professional, and update us along the way. And: they match price, so there's really no reason to go elsewhere. More

warranty repairs Heath and Richard (service advisors) were awesome. Thank you for the excellent service and personal touch. Rodeo Ford is number one Phoenix for custom Heath and Richard (service advisors) were awesome. Thank you for the excellent service and personal touch. Rodeo Ford is number one Phoenix for customer service, hands down!!! More