
Rod Hatfield Chrysler Dodge Jeep
Winchester, KY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 36 reviews
Very quick, knowledgable, and competent service department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along for 4-5 months. Rod Hatfield took care of it in 3 days. Highly Recommend! More
"Buying-as-is" is not let's see what we can snooker a buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27 buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27 miles. NO SPARE TIRE. Live by the sword, go out of business by the sword. More
Rod Hatfield Chrysler Dodge Jeep made the purchase of my new Jeep a pleasant experience. I feel that they were up front about the price and didn't try to hide behind incentives that I wasn't eligible for. new Jeep a pleasant experience. I feel that they were up front about the price and didn't try to hide behind incentives that I wasn't eligible for. My salesman Mike S. went above and beyond to make my purchase go smoothly! I highly recommend him and this dealership. More
I brought both of my Dodge Journeys in for oil changes one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of file for the second Journey for the same deal. When paying for the second Journey the total was more than the first oil change the day before, and I questioned why as both had the same deal of 2 FULL SYNTHETIC oil changes. Upon reviewing the work order, the service clerk informed me that I did not get SYNTHETIC oil change it was the recommended 5W20 and additionally I have not received SYNTHETIC oil in the Journey the day before. He did not like that I questioned the charge and arrogantly informed me that he would not put synthetic oil in any of vehicle of his. I was pi**ed, and asked what the point of the coupon and whey they didn't advise me of this before taking my service order??? He asked me where I wanted the price to be and I just said same as yesterday's; when I should have said it needed to be free since neither of my automobiles received the service I requested. I had chosen to use the local dealer for service as they are closer for me than to travel to Freedom Dodge in Lexington for routine service, but I will not be back to Hatfield's. Freedom will get my business purchase and service, from now on. More
Everyone was very friendly, I did not feel pressured to purchase, and Mike S was very informative and knowledgeable in answering all of my questions. Great place to do business! purchase, and Mike S was very informative and knowledgeable in answering all of my questions. Great place to do business! More
Great service. Promptly checked my vehicle and kept me updated on their progress. They are very friendly and customer oriented. Promptly checked my vehicle and kept me updated on their progress. They are very friendly and customer oriented. More
This will make my third time coming here and i’ve always have had a good experience and always coming out with exactly what i’m looking for have had a good experience and always coming out with exactly what i’m looking for More