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Rod Hatfield Chrysler Dodge Jeep

Winchester, KY

Overview
Reviews
Vehicles
4.0
54 Reviews
Rod Hatfield Chrysler Dodge Jeep Ram is proud to serve drivers from Winchester, Mt. Sterling, and surrounding Eastern Kentucky communities with a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, including the latest 2026 models, along with a solid inventory of quality used cars. Folks looking for a dependable Chrysler, Dodge, Jeep, or Ram dealer near Winchester or Mt. Sterling will find friendly service and vehicles to fit a wide range of needs. In addition to sales, the dealership offers trusted auto service and repair performed by factory-trained technicians using genuine Mopar parts. A full parts department and a knowledgeable finance team help make ownership simple and stress-free. From the showroom to the service lane, Rod Hatfield Chrysler Dodge Jeep Ram is committed to honest work, dependable vehicles, and taking good care of neighbors throughout Winchester and Mt. Sterling.
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1500 W Lexington Ave

Winchester, KY

40391

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Showing 54 reviews

March 30, 2026

They took really good care of my need. s. Will return with a smile on my face More

by ricksbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales man
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Apr 09, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you! We’re so glad we could take great care of your needs. It means a lot to hear you’ll be back with a smile—we look forward to seeing you again! 😊

March 15, 2026

Always had goid experience except once but they took care of issue no other problems. More

by tpowell1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Mar 18, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you for sharing your feedback. We’re glad to hear your experiences have been positive overall, and we appreciate the opportunity to step in and take care of the issue when one did come up. It means a lot to know things were made right.

March 08, 2026

They not just worked me in but got it figured out with in a good time frame and gave me a ride to my other car More

by genevajones_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Chris and skeeter
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Mar 18, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you for the great feedback! We’re glad the team was able to work the vehicle in quickly, get everything figured out in a timely manner, and help with a ride when needed. We appreciate the opportunity to take care of things.

February 24, 2026

Mike was so helpful. Was an awsome experience all the way around. Highly Recommend this dealership! More

by wsalvage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 18, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you for the great review and recommendation! We’re glad to hear Mike took such good care of things and that the experience was a positive one all around. We truly appreciate the support and look forward to helping again down the road.

February 11, 2026

Service has made up fees. They take entirely too long just walking around the shop to run up the maintenance time. More

by g5supreme
Recommend Dealer
No
Employees Worked With
Services
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Feb 11, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

We’re really sorry to hear this was your experience with our service department. That’s not the way we want anyone to feel. We don’t believe in “made‑up fees,” and we’d appreciate the chance to go over your ticket with you to clear things up. As for the time in the shop, we want to make sure every vehicle is serviced the right way, but it should never feel like your time is being wasted.

Feb 11, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

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February 09, 2026

Pretty good service, just a little expensive. I understand overhead but 20 bucks for shop supplies? Thought that was covered in overhead. More

by chrisco-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Feb 11, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you for sharing your feedback with us—we’re glad to hear the service itself was pretty good. Your business means a lot to us.

February 06, 2026

I don’t think they’re capable of caring about any of their customers. The guys in service are pleasant but leadership is terrible. Unlike other dealerships, they will only honor the lifetime warranty i More

by Smm
Recommend Dealer
No
Employees Worked With
No idea
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January 31, 2026

Hatfield always does a good job on my Dodge Ram. They seem thorough, get the job done in a timely manner and are courteous even to a female truck owner! More

by MARCY.GAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dpt.
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Feb 02, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Thank you so much for your kind words! Our team works hard to be thorough, timely, and respectful to every customer who walks through our doors. We truly appreciate you trusting us with your truck and look forward to serving you again

January 14, 2026

Would have given 10 stars if available. Easiest, smoothest purchase we ever had. Mike Sunnenberg (sales) was principal contact, prior, during and after sale, thank you, thank you! Comple More

by peachgill8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Rider
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Feb 02, 2026 -

Rod Hatfield Chrysler Dodge Jeep responded

Jim & Linda, thank you so much for the wonderful review! We’re thrilled your purchase experience was smooth from start to finish. We’re glad the introductions, tour, and vehicle overview made everything easy and welcoming. We truly appreciate your trust in our team and hope you enjoy your new truck for years to come. Thank you again for choosing us!

December 05, 2025

No tags price sticker stuck to windows Cameron did not help not sure y i.was treated bad More

by BRYAN.SMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Rider
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