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Rocky Top Ford
Sevierville, TN
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
Service Communication
Top Reviewed Employees
Latest Reviews
October 18, 2025
Otto in service does not return emails or phone calls or
voicemails for days!
When you do get the luxury of an answer to a phone call all you get is miss information and xxxxxxxx !
I’m very frustrated wit
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by steve_youngs
June 27, 2025
I have called the service department repeatedly and no
one ever answers. No return call. Don't waste your time. Let me pain keep you from hurting. Don't bother. Call a reputable dealership
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by cherokeeph
Employees Worked With
No one answered
March 31, 2025
Great service.
Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best
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by cobrafun71
Employees Worked With
Otto
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