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Rocky Top Ford

Sevierville, TN

2.4
51 Reviews

850 Winfield Dunn Pkwy

Sevierville, TN

37876

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Showing 51 reviews

August 31, 2024

I’m reviewing there service department. 2 times I’ve called about services on on the trans and newest on recall on Takata airbags. I’m not supposed to drive the car. They never return my ca More

by Djtpabay
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 21, 2024

Wasted a bunch of time trying to purchase a new vehicle, only to eventually give up because they are unable to accurately calculate an out of state lease. Didn't seem very interested in doing any work to ea More

by z0lt3c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not disclosed
April 18, 2024

As a returning customer I am very disappointed Interested in a new Maverick and they had two in transit and assured me they would call me when they arrived. Salesman said he forgot and apologized. He said he More

by smokymtnvu
Finance Experience
Recommend Dealer
No
Employees Worked With
salesman sales mgr.
March 30, 2024

Dealerships is in new building & clean. Our salesman seemed nice & all. But payments they offered was too high compared to other places I looked at. They did not counter offer. Just felt More

by Loyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot the name
March 27, 2024

Very poor service on our f350 dually. Took in for service before we left on trip pulling our camper. Got home and noticed the tire pressure was not right on the rear wheels. Took to our lo More

by rebaryan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
November 15, 2023

We got what I believe was a fair deal on a new 2023 Ford Maverick. The paperwork was completed quickly. We really like our new truck. More

by franklullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Matt
September 08, 2023

management there is vey disrespectful and constantly trying to fudge the numbers to try and get more than the agreed upon price... More

by disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
black
April 19, 2023

I've taken my vehicle which I purchased there 2xs for routine service and every time I've been told it needs else something done. The first time was new rotors and breaks. Upton my husband and father who More

by Debbie.Viers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
September 12, 2022

Bought a used VW. Test drove it with the salesman in the backseat. Husband is incredibly knowledgeable about cars so he fully inspected it as did I & all looked great. More

by micbuff37
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
July 10, 2022

My sales person was Gabe I believe I did not get a fair deal or a good deal but I did get a great deal if anybody asked they need to come to get a great experience. Tell them Delbert sent you. More

by Delbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
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