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Rocky Top Ford

Sevierville, TN

2.9
55 Reviews

850 Winfield Dunn Pkwy

Sevierville, TN

37876

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Showing 55 reviews

March 31, 2025

Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best More

by cobrafun71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto
March 29, 2025

Salesman Chris littlepage was very helpful to my husband and myself we ended up buying two vehicles from him a Maverick truck for my husband and a edge SUV for myself. Thank you Chris keep up the good w More

by Rabygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Littlepage
January 05, 2025

Very poor service. New car I bought is very disappointing.When I had a problem the men working there never would actually talk to me .There wasn't even a complete senten More

by Rats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
November 30, 2024

Our 11-year old F 150 broke down on the Tuesday evening of Thanksgiving week while on vacation. We were stranded for about 3 hours in Pigeon Forge before the tow truck arrived through AAA. While More

by Buckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Department
August 31, 2024

I’m reviewing there service department. 2 times I’ve called about services on on the trans and newest on recall on Takata airbags. I’m not supposed to drive the car. They never return my ca More

by Djtpabay
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 21, 2024

Wasted a bunch of time trying to purchase a new vehicle, only to eventually give up because they are unable to accurately calculate an out of state lease. Didn't seem very interested in doing any work to ea More

by z0lt3c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not disclosed
April 18, 2024

As a returning customer I am very disappointed Interested in a new Maverick and they had two in transit and assured me they would call me when they arrived. Salesman said he forgot and apologized. He said he More

by smokymtnvu
Finance Experience
Recommend Dealer
No
Employees Worked With
salesman sales mgr.
March 30, 2024

Dealerships is in new building & clean. Our salesman seemed nice & all. But payments they offered was too high compared to other places I looked at. They did not counter offer. Just felt More

by Loyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot the name
March 27, 2024

Very poor service on our f350 dually. Took in for service before we left on trip pulling our camper. Got home and noticed the tire pressure was not right on the rear wheels. Took to our lo More

by rebaryan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
November 15, 2023

We got what I believe was a fair deal on a new 2023 Ford Maverick. The paperwork was completed quickly. We really like our new truck. More

by franklullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Matt
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