Rockland Nissan

A pleasure to deal with I was recommended by a friend to this dealer and the sales rep Bernie Drexler. I contacted Bernie by phone quoted me an excellent price and went to th I was recommended by a friend to this dealer and the sales rep Bernie Drexler. I contacted Bernie by phone quoted me an excellent price and went to the dealership. Visited the dealership everything was as quoted. Bernie was a pleasure to deal with, spent a lot of time discussing the car the various scenarios, buying leasing et al. Everyone in the dealership was very pleasant to work with and I will definitely go back next time I am the market for a car. Drove home with my new Rogue. More

WORST DEALERSHIP BE CAREFUL....They easily add extra amount to the contract for no reason ...STAY AWAY...don't waste your time and money. They just want to sell a c BE CAREFUL....They easily add extra amount to the contract for no reason ...STAY AWAY...don't waste your time and money. They just want to sell a car, that's it,no work ethic, no responsibilities,no customer service,NOTHING. I bought my truck from them on October 2016,this is the WORST WORST WORST experience as I ever had. I told them I don't need ANY warranty but when I saw the contract they put $4500 extended warranty on it. I shocked and asked them the reason.The salesperson Mitch Gordon said "sorry I thought Lue(finance person) told you about the warranty" and Lue said the same.They said don't worry after 90 days you can come here and cancel it, then you will receive the whole amount. After 90 days went there and Mitch brought me a cancellation form and I signed it.He said after 60 days the refund check will send to your lender.Two months later nothing happened.I called them and they said don't worry, next month you'll receive it.Again one month later nothing happened.I called Nissan extended warranty and they said the dealership didn't send us the proof of mileage and we ask them 2 times to send it. Finally after several days that I followed up with them I figured out that my salesperson Mitch Gordon didn't give me the form (proof of mileage) to sign and the dealership didn't response to notifications.I called them (Rockland Nissan) several times, at least left 6 voice messages for different departments but nobody gave me call back.It was horrible and I was clueless and disappointed. Then I started Following up with Nissan consumer affairs and after ONE YEAR finally I received the refund but unhappily not the whole amount. I've paid interest at least 8 months because THIS DEALERSHIP didn't do the job efficiently. STAY AWAY from them, they're not honest, not responsible, not efficient. More

Professional and Courteous Service David was wonderful to deal with and made sure we got the best offer and there were no surprises. He ensured the process went smooth and made us aware David was wonderful to deal with and made sure we got the best offer and there were no surprises. He ensured the process went smooth and made us aware of all the information we needed. I would highly recommend David to any one interested in visiting this location. Anthony made the paperwork process go quickly and efficiently. More

Good experience! Pleasant experience! The manager Tim O'Keefe and then salesman Dan Labodin presented a fair offer and gave me a very decent price for the trade-in car Pleasant experience! The manager Tim O'Keefe and then salesman Dan Labodin presented a fair offer and gave me a very decent price for the trade-in car. The car which Dan later introduced to me was exactly what I wanted. He also made for me few important requests to the insurance company since it was Columbus Day and my local insurance agent was off. Very patient and friendly. I am satisfied with the service of Sale Rep Dan Labodin - professional, honest, right to the point, attentive to our needs. Sincere 'Thank you' from our family! Nice to deal with the manager Tim O'Keefe - it's actually our 2nd time dealing with him. The first time (1.5 y ago) was a random choice, this time we picked him intentionally. Thank you Tim! I am satisfied with the service on the sale side. Very positive experience! Not so smooth and pleasant was finance department experience, they try to trap you into the highest interest rate - much higher than on market, and definitely higher than fits to your personal high credit score and good down payment. You better try to negotiate with Nissan at NMAC directly. Other than that - - Good experience. Thank you, J.D. More

No Pressure Pleasant buying experience without the typical car dealership pressure. No need to haggle on pricing as the salesman presented a fair offer from the s Pleasant buying experience without the typical car dealership pressure. No need to haggle on pricing as the salesman presented a fair offer from the start. More

You Made Me Happy Rockland Nissan and Bernie Drexler, my top notch representative, listened to my requests for a specific vehicle. Bernie identified just the right veh Rockland Nissan and Bernie Drexler, my top notch representative, listened to my requests for a specific vehicle. Bernie identified just the right vehicle and then , after fair negotiation, came up with a deal that made sense for both of us. Bravo Bernie Drexler and Rockland Nissan! More

2017 Nissan Sentra S I went to Rockland Nissan on a mission: to get an affordable car that would get me where I needed to be. I work and go to school so having my own reli I went to Rockland Nissan on a mission: to get an affordable car that would get me where I needed to be. I work and go to school so having my own reliable car is essential. Mike Bernardo helped me out and he was extremely kind and helpful. He treated me well from start to finish. Being able to afford the car was very important to me and Mike, along with his manager, Syed Rizvi, understood that. They got us the best deal possible and I love my Sentra. When you go to Rockland Nissan, go see Mike! More

ITS ALL ABOUT ROGUE! Excellent customer service from sales agent Miguel Rodriguez My family are very happy with the experience and have today leased the Rogue SV 2017 Mi Excellent customer service from sales agent Miguel Rodriguez My family are very happy with the experience and have today leased the Rogue SV 2017 Miguel has been excellent to work with and we appreciate the experience also with the general manager here Syed Rizvi More

Simply Professional! I have been dealing with Rockland Nissan for years. Andreas was more than helpful and went the extra mile even after we bought our car. Looking forwar I have been dealing with Rockland Nissan for years. Andreas was more than helpful and went the extra mile even after we bought our car. Looking forward to seeing him for my next lease. More

Horrid place and service DO NOT GO TO THIS PLACE.... SAVE YOURSELF THE TRIP AND DECEPTION. It's a pity there's no place to add ZERO stars. This is the worst service we have ev DO NOT GO TO THIS PLACE.... SAVE YOURSELF THE TRIP AND DECEPTION. It's a pity there's no place to add ZERO stars. This is the worst service we have ever received at any dealership. They have hidden fees that they do not advertise, and they they become blatantly rude when they are not getting anywhere with you. They were also not transparent about the issues with the car that was on their a lot, and they wanted us to eat up the cost of fixing the problems that the car already had. I would be very leery of even going to this dealership, it is a disgrace for Nissan. Their customer service is also very horrendous because there is no one to tell you where to go when you drive in and walk in. This was such a waste of our three hours there and 4hr drive. They plain SUCK! They removed their fees for us then added them back on when we instead they give us a car with tires that would just pass inspection. They are as crooked as crooked gets. More