
Rockland Nissan
Blauvelt, NY
Filter Reviews by Keyword
By Type
573 Reviews of Rockland Nissan
Several overall great experiences - Pat C. Over the past 8 years I have purchased or leased six new cars from Rockland Nissan and have never once been disappointed. They have been very fair a Over the past 8 years I have purchased or leased six new cars from Rockland Nissan and have never once been disappointed. They have been very fair and have always gone above and beyond to make me happy. Every car has been exactly as promised and I have had great sales people as well. If the exact car I want isn't on the lot they find it for me and have it the next business day. I have worked with both Bernie Drexler and Mitch Gordon depending who was available when I arrived. Both men are honest, kind and pleasant to work with. I never feel pressured and they offer sound advice. Often when the deals are wrapping up Tim O'Keefe the general manager comes over and makes sure that I have no issues, questions and confirms I am completely happy with the deal. Lastly, I have been very pleased with the trade in values they offered as well, I thought they were being fair and not trying to take all the equity for themselves. They treat you like a friend. More
Awesome overall experience I must say that Rockland Nissan is the best Nissan dealership I ever been so far. Sales manager Dave helped directly to finalize the numbers and offer I must say that Rockland Nissan is the best Nissan dealership I ever been so far. Sales manager Dave helped directly to finalize the numbers and offered a very good deal in short span. I have been to many dealerships and involved to purchase more than 15 cars in last three years however none of those dealers provided good numbers so fast. Freddie (salesperson) was helpful in making overall good experience. We finally got the choice of pearl white with almond interior to make my son happy :) Thank you very much for providing the good experience. Wish you very happy holidays! God bless!! More
Excellent service I Would definitely recommend David Friehling in sales department. He is Very personable and did an excellent job in every respect. I am a very sati I Would definitely recommend David Friehling in sales department. He is Very personable and did an excellent job in every respect. I am a very satisfied customer. More
Very inconvenient, and difficult to work with Very poor experience. First occasion I had to wait two and a half hours for a forty-five minute procedure. Very inconvenient that transport/shuttle se Very poor experience. First occasion I had to wait two and a half hours for a forty-five minute procedure. Very inconvenient that transport/shuttle service was unavailable that day and made it much more difficult for me to work this service around my work schedule. Second time had required me to visit this location three times for one issue because of various clerical errors. Attempt to be assisted by customer service proved to be futile, and I was not able to obtain a refund for anything either. More
Stay AWAY from this dealer don't trust them at all Trust me you DON'T want to get a car from this dealer. They made me fly from Ohio to New York. I had to pay for all my own expenses to get the car. On Trust me you DON'T want to get a car from this dealer. They made me fly from Ohio to New York. I had to pay for all my own expenses to get the car. Once I got there, they changed the final price. They said the taxes were not included, when I had the sales guy double check the final price BEFORE I even bought the airfare tickets. Long story short, avoid yourself a TERRIBLE experience from this dealer. I'm sure there are many others honest dealers around you. More
Very happy with my purchasing and service experience We have been buying and more recently leasing Nissan's for over the last 10 years. We have had good experiences with all the vehicles, Altimas (2), Ma We have been buying and more recently leasing Nissan's for over the last 10 years. We have had good experiences with all the vehicles, Altimas (2), Maximas (2) and Muranos (2). The quality of vehicles themselves has always been very good, largely trouble free with only routine maintenance required. Service at the dealership has been very good, courteous and efficient with very nice improvements in waiting rooms, amenities and scheduling convenience over these 10 years. Most recently I've enjoyed the purchase experience even more with my last two very recent transactions (purchase of a new Maxima and leasing of a new Murano). I feel my wife and I were treated very fairly, courteously, efficiently and felt that my needs were treated as a priority with no mystery in the process. It was very nice discussing our options evenhandedly, rather than feeling we were being talked into something else. More
Just amazing experience Let me begin by saying that Tim is amazing. I repeat Tim is amazing. He was able to put together a deal for me that I thought would never happen a Let me begin by saying that Tim is amazing. I repeat Tim is amazing. He was able to put together a deal for me that I thought would never happen and only with his help am I driving my certified pre-owned Nissan Rogue . If you are looking for a car run don't walk over to Rockland Nissan and tell them that Gary sent you . I also want to thank everyone in finance for their help and I want to thank Nicole for her concern and consideration throughout the entire process . More
Great sales experience. Honest and straight forward dealings The dealership had the exact car I wanted and my sales associate David Friehling helped ne get the car at a fantastic price. I traded in two vehicles The dealership had the exact car I wanted and my sales associate David Friehling helped ne get the car at a fantastic price. I traded in two vehicles and the provess was smooth and easy. David was a pleasure to deal with and I would recommend him to anyone who is looking for a new or used car. Thank you all! More
Dishonest bait and switch A total joke,I called to see if they had a 2015 Rogue available with my option choices, The lady said " We have many here in stock . The next day, I A total joke,I called to see if they had a 2015 Rogue available with my option choices, The lady said " We have many here in stock . The next day, I got a quote thru true car for the 2015 Rogue, I called the contact person Larry, ( who definitely needs training on how to talk to customers) He told me true car is only good for cars that are " in stock " and ( get this) " We have none left" Yes that's correct, He said " we don't have any"He then went on with the usual sales nonsense of " We have to order it, but it will cost a lot more. I expected more then the usual used car tactics from a new car dealer. So in summary, there quoted prices, whether given thru true car or them, is pure bait and switch tactics, I will notify true car today to complain about there scam .shame on you Rockland Nissan and Larry. More
JC Daniels I have had nothing but awful experiences with dealerships until I walked into Rockland Nissan. From the moment my husband and I walked through the doo I have had nothing but awful experiences with dealerships until I walked into Rockland Nissan. From the moment my husband and I walked through the door, JC Daniels was an absolute pleasure to deal with. He was not overbearing as we walked around looking at cars, but was right there to answer all of our questions. I truly felt like JC cared about our needs and budget. He worked with us to get us the absolute highest value for the car that I was trading in ($4,000 more than another dealer had offered us two weeks before). He was not only a fantastic salesman, but a wonderful human being. I will recommend this dealership to everyone, more specifically, I will recommend JC to everyone! More