
Rockland Nissan
Blauvelt, NY
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573 Reviews of Rockland Nissan
Spoke with Shelby from internet dept. She set me up with a test drive and asked her if vehicle was still available because I was driving 80 miles one way to purchase. Get there and vehic She set me up with a test drive and asked her if vehicle was still available because I was driving 80 miles one way to purchase. Get there and vehicle was sold. No courtesy call nothing. Tried to call back and could not get anyone to answer my questions and managers would not take phone calls. Very poor place to do business with. Upstairs has no idea what is going on downstairs.John was more interested in eating his bagel than customer satisfaction. This place is clueless when it comes to customer satisfaction. New car stickers say one price and buy price is $5000 more on all of them. This place is charging way over sticker. Buyer beware. More
From online support with Alan Cataldo to Sale Rep Kenneth Blair 100% great service. Thanks you Rockland Nissan. Even the finance, Mitchel, was smooth. #blessed Blair 100% great service. Thanks you Rockland Nissan. Even the finance, Mitchel, was smooth. #blessed More
I have been leasing Nissans for over a decade from same dealer. My dealer recently closed so I did quite a bit of research to find my next dealer. Rockland Nissan is head and shoulders above the rest, and dealer. My dealer recently closed so I did quite a bit of research to find my next dealer. Rockland Nissan is head and shoulders above the rest, and I searched from Queens to the whole Westchester County. I was taken care of by JC Daniels who is just phenomenal. He gives you a fair price, prompt and outstanding service. The whole process was smooth and awesome, I was in and out with a new Murano in no time. I will be leasing from JC and Rockland Nissan for a long time. If you are shopping for a car, strongly consider heading over to Rockland Nissan, meet JC Daniels and you will have a great experience and a good deal. Thank you JC and Rockland Nissan! More
I had a great experience working with JC at Rockland Nissan. I went in on 11/27/2020 to purchase a new Frontier. JC showed me the truck and I explained what I wanted to do as far as financial and trad Nissan. I went in on 11/27/2020 to purchase a new Frontier. JC showed me the truck and I explained what I wanted to do as far as financial and trade. Everything went smoothly and quickly. They really try to work with you on getting the finance and payments you need. Thanks for the great experience. More
I went to Rockland Nissan today for a service appointment I am 64 years old and have purchased many cars and dealt with a lot dealer employees. Today I was helped by the friendliest , helpful and knowledgea I am 64 years old and have purchased many cars and dealt with a lot dealer employees. Today I was helped by the friendliest , helpful and knowledgeable person Jim Durkin was his name . So impressed by his help I will never go anywhere else Thank you for having such an amazing person ! Brian Keith More
Went with my granddaughter to lease a Rogue Sport. The salesperson was very young and pretty clueless. I’ve leased multiple cars over the last 25 years, but this was a classic example of every cliche abo salesperson was very young and pretty clueless. I’ve leased multiple cars over the last 25 years, but this was a classic example of every cliche about car salesman being sleazy. The manager negotiated the deal, which included paying the last 2 months of the current Honda lease. This was made crystal clear from the onset. Of course, they never paid it, which she discovered when she received a late bill. Then came the chase, no return calls and being lied to repeatedly. It was the an extreme example of dishonesty, lack of integrity and total incompetence. Definitely, a dealership to be avoided!! More
Too many problems to list..from being told different things about my warranties then what was told the day I purchased the vehicle. Mind you I brought 4 vehicles in cash in full with 3 cars with 5 year things about my warranties then what was told the day I purchased the vehicle. Mind you I brought 4 vehicles in cash in full with 3 cars with 5 year warranty and one with a one year warranty and each time a new problem happens.I would not recommend going there. You get treated differently from the purchase date to when you go back in for anything else More
We are at the end of our second lease with Rockland Nissan, and our experience has been awful so far. Just today I got hung up on by several Rockland Nissan employees. Finally I got on the phone with s Nissan, and our experience has been awful so far. Just today I got hung up on by several Rockland Nissan employees. Finally I got on the phone with someone named Bill, I wouldn’t be so sure it’s a real name. I got yelled at and disrespected, when I mentioned that I am still a customer, the gentleman told me that I am nobody. I will never go back to Rockland Nissan and advise everyone I know to never deal with this disgusting place. I am going to research Nissan Corporate customer service because what happened today is outrages. More
Three years ago I leased a Murano SL and although the pricing was excellent the overall experience was bad. Now that my lease is expiring, I need a new car. I decided to give Rockland Nissan another cha pricing was excellent the overall experience was bad. Now that my lease is expiring, I need a new car. I decided to give Rockland Nissan another chance since time has passed and no point in holding a grudge. Unfortunately, nothing has changed and customer service/relations is still awful. Emails and phone calls went unanswered or delayed by far too many days. Unlike other dealerships that contacted me immediately and had great follow up, Nissan Rockland could care less. Thankfully, competition in our great society still thrives and I have a number alternative dealership to give my hard earned dollars too. More