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Rockland Hyundai

West Nyack , NY

4.2
943 Reviews

55 NY-303

West Nyack , NY

10994

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943 Reviews of Rockland Hyundai

March 18, 2022

Victor Sanchez made the vehicle buying process great! In and out in less than two hours. More

by zack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Sanchez, Jennifer Emmett
February 21, 2022

We went to the Rockland dealership to test drive the Ioniq 5 limited. The atmosphere of the place was friendly and attentive. Javier assisted us with the test drive immediately at arrival and basically More

by asilvertennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Cano, Jennifer Emmett
February 10, 2022

The best experience ever.In a new car in 90 minutes.I've bought Hyundai's for 33 years and this was grsat. Best nicd e kind patient salesman. More

by Mermaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Sanchez, Scott Corbett, Luis Olivier Sr
February 07, 2022

Very customer oriented! Michael Luciano was very helpful and made the experience easy. Also super knowledgeable of the vehicles and details. Luis Oliver is the finance manager and made what usually is a lon More

by Michelle Bove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Luciano , Domonique Cardwell, Luis Olivier Sr
February 05, 2022

Victor and Jennifer were a godsend. I'd been looking for a vehicle for several months and they not only got me into a vehicle with all the specs I wanted, they were kind, responsive, and knowledgeable. The More

by GW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor S., Jennifer Emmett
February 01, 2022

My husband and I had the best experience of trading in our 2019 Kona and getting into a 2022 Tucson Hybrid. LT was the most professional and courteous sales person I have ever dealt with. He puts the cu More

by Kevin NY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tejada, Luis Olivier Sr
January 31, 2022

A piece came down in my brand new car they wanted $2,500 to fix it they said it wasn't under warranty and so we stepped out went to a regular auto repair guy and he fixed it for believe it or not 23 bucks $ More

by rathl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Palatucci
January 25, 2022

Found the car I was looking for in Rockland Hyundai on Monday. Went to the dealership on Tuesday. Edvard Cantave helped me with what I needed, after a few hours, I drove out with the car I wanted. Edvard More

by tkleung23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvard Cantave, Jennifer Emmett
January 25, 2022

Great Experience! Our experience purchasing Kona EV and trading in Ioniq from Ed @ Rockland Hyundai couldn't have been smoother - rarely, you would find a salesman that shows interest in their customers. E More

by Vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvard Cantave
January 24, 2022

Rockland Hyundai is a completely disreputable dealership. They don’t care at all about their customers and deliberately take advantage of the most vulnerable, including my 87-year-old father, who is recoveri More

by lmrosa98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor
Jan 25, 2022 -

Rockland Hyundai responded

Rockland Hyundai is totally reputable. Your father called us and wanted to come in and buy a car. He loved the car and wanted it as he told you over the phone while he was here. There was also another individual here with him. He got a great deal on a vehicle in great demand in very difficult market conditions. He attempted to use a fairly new credit card for the Out-of-Pocket expense and it was declined by his bank. We offered to take him to the bank for the funds so he could take the car home. We’ve spoken to him today and he is very happy. Sorry we didn’t meet your expectations. If you need to discuss further please call in and discuss with a Sales Manager. 845 423 4056.

Jan 25, 2022 -

lmrosa98 responded

You're being very disingenuous, Joseph P. My father is not well and you took advantage of him. He could have gone to another reputable Hyundai dealership and saved thousands of dollars. He came into your showroom with his health aide to shop, not buy. I told your salesman not to make the deal until I arrived on Saturday, but you chose to rip off an 87 year old man. You should be ashamed of yourself.

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