
Rockland Hyundai
West Nyack , NY
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946 Reviews of Rockland Hyundai
It was refreshing to work with Nick Robinson, collision center advisor, he handled a difficult situation with efficiency, responsiveness and compassion. He got the job done! center advisor, he handled a difficult situation with efficiency, responsiveness and compassion. He got the job done! More
This dealership was awesome. This is the second car we bought from this superstar team. I would recommend them to all of my family and friends. This is the second car we bought from this superstar team. I would recommend them to all of my family and friends. More
Never changed the oil! Free oil change under Huyndai warranty. supposedly new oil, same as before very dirty? No widow tag for next oli change. Left plastic seat protector Free oil change under Huyndai warranty. supposedly new oil, same as before very dirty? No widow tag for next oli change. Left plastic seat protector and paper protection Matt's in car after pick up. More
Luis Olivier is a an excellent salesman. He is understanding, compassionate, friendly and most of all he listens to you. Gave me an outstanding price towards my new car. I recommend Luis Oli He is understanding, compassionate, friendly and most of all he listens to you. Gave me an outstanding price towards my new car. I recommend Luis Olivier from Rockland Hyundai. Please see him More
Best dealership I’ve been to. I’ve been going to Rockland Hyundai to get my Tucson serviced. They are always friendly and attentive. The waiting area is clean with comfortable sea I’ve been going to Rockland Hyundai to get my Tucson serviced. They are always friendly and attentive. The waiting area is clean with comfortable seating. They also have free coffee, tea, water, and wifi. Yesterday I decided to upgrade to an Ioniq 5 and the experience was smooth. Buying/leasing a car can be a tedious and exhausting process. The sales manager (Javier) and the salesperson (Manny) were amazing. They even bought a pizza pie for my son and gave him coloring books. This was hands down the best shopping experience with world-class customer service. Highly recommend! More
They sold me a used car in May 2023 that is still registered to the previous owner. We are in August and I still have temporary registration, the car is under previous owners name and the license p registered to the previous owner. We are in August and I still have temporary registration, the car is under previous owners name and the license plates the dealer gave me is not even registered with DMV. I’ve been calling to get this issue resolved but they are still giving me the runaround. This dealership is only after your money & business. More
worst service experience ever. sent home with wires hanging from car and lights and sounds beeping and refused to look for four weeks. sent wife home in an unsafe car. that was in sent home with wires hanging from car and lights and sounds beeping and refused to look for four weeks. sent wife home in an unsafe car. that was inspected and shown to have negligent work done by their people. a simple return call could have fixed everything and they did not even have the decency to return my calls. More
Easy and great customer service. Peter and Javier were very welcoming and understanding. Would recommend this dealership to anyone interested in purchasing a new or used vehicle Peter and Javier were very welcoming and understanding. Would recommend this dealership to anyone interested in purchasing a new or used vehicle More
Have my 2022 Hyundai Tucson towed to the dealership after engined stalled on highway. Chris, was our service advisor. After 2 days at dealership, and no call back or update on car, they don’t even return me engined stalled on highway. Chris, was our service advisor. After 2 days at dealership, and no call back or update on car, they don’t even return messages. Went directly to dealership, and car has not even been look at. Won’t provide loaner because they don’t know if repair would constitute a loaner. What ? So engine issues don’t constitute a loaner ? Have a case number for Hyundai USA Customer Care, because this is the 2nd time I have an issue with the engine. I can go on and on about these guys. Customers beware of their service department. They seem chaotic. Would give “0” stars to the service dept if I could. Can’t speak about the sales department. More