Rockland Chrysler Dodge Jeep RAM - Service Center

I paid over 2k in service, I was told I was going to get pictures of the part that was replaced, I didn't get any pictures. I told the service person that I was picking up the truck Saturday morning, when pictures of the part that was replaced, I didn't get any pictures. I told the service person that I was picking up the truck Saturday morning, when I picked up my truck it was dirty, I have pictures of it. Very disappointing. More

Very professional, great service. All issues were addressed, and all repairs were made within 24 hours. All issues were addressed, and all repairs were made within 24 hours. More

Great service I went for an oil change It was fast and they were neat and they were neat More

Kevin is great to deal with. Waiting area has been redone and is comfortable. No issues bringing my vehicle here. Waiting area has been redone and is comfortable. No issues bringing my vehicle here. More

Professional and very fast service. Car was stopped and no more usable, but it was accepted for service without appointment and was repaired in the same day Car was stopped and no more usable, but it was accepted for service without appointment and was repaired in the same day More

Kevin is always great to work with. My service and repairs came out very well. My service and repairs came out very well. More

The person was friendly and helpful and called back to inform me when ready promptly inform me when ready promptly More

David was great. He really went deep into detail to explain things to me about my vehicle. He really went deep into detail to explain things to me about my vehicle. More

The Service Dept at RCJDR is outstanding. I have always been extremely satisfied with the work that they have done on my vehicles. I have always been extremely satisfied with the work that they have done on my vehicles. More

I have never been so poorly treated by a service dept in all my life. Brandon was uncommunicative and rude. I left voicemails and emails that went unanswered and when they were they were outside of business all my life. Brandon was uncommunicative and rude. I left voicemails and emails that went unanswered and when they were they were outside of business hours. When I did reach him by phone he would say they were shorthanded and he would call me back, which he never did. Oh, he would say that he had been trying to reach me but my business logs every email and voicemail received. The only time he was responsive was when it was time to pay. I got emails right away. When I emailed his supervisor I never received a call or email back from him either. I have used your dealership many times and have never had this type of experience. I will not be coming back. More