Rockland Chrysler Dodge Jeep RAM - Service Center

The dealerships kept in touch regarding The recall fix, In addition to what other parts were covered under warranty regarding another fix In addition to what other parts were covered under warranty regarding another fix More

It was good service the people there were nice………… ………. . …… …….. ………. ………hdbsbssb gshshshsahs hshshssh Beth’s hahaha hahaha gshsh . …… …….. ………. ………hdbsbssb gshshshsahs hshshssh Beth’s hahaha hahaha gshsh More

My car sat all day with no work being done just for me to have to bring it back the next day. My advisor was terrible at explaining how things work there and they’re diagnostics are not accurate so get a sec have to bring it back the next day. My advisor was terrible at explaining how things work there and they’re diagnostics are not accurate so get a second opinion on anything they tell you before you let them do anything and they triple charge you for they’re service. Super terrible place to go More

Very easy process to get an oil change. Just roll up and they take it from there. Just roll up and they take it from there. More

Nothing but great things to say about Kevin. Continuous communication and does his best all the time to keep the customer happy Continuous communication and does his best all the time to keep the customer happy More

Brendan was extremely thorough and professional. He walked us through the process and was very helpful and informative throughout. We were so grateful to have him help us He walked us through the process and was very helpful and informative throughout. We were so grateful to have him help us More

Service department is always pleasant to deal with, you always know what’s happening with your car . always know what’s happening with your car . More

2022 Jeep Wrangler 4xe. Imagine going into a dealership for a recall and leaving with the recalls completed but also a bill of $311. Car had a check engine when I dropped it Imagine going into a dealership for a recall and leaving with the recalls completed but also a bill of $311. Car had a check engine when I dropped it off but at the time the service advisor said the recall cannot be completed unless the check engine light is cleared and then the advisor says it “should” be covered by the warranty and/or overlaps with the recall. Anyone would think that the diagnostics fee of $311 would be covered by the dealership. But silly me I was wrong. Instead of them checking to see if they can do that recall without servicing the check engine light they ran the diagnostics. They could not find the problem. I was told in order to look at it any further it would be $1100. I declined this “amazing” deal and said I’ll pick up the vehicle. I asked if the recalls were done and the service advisor said yes. So the reason why I am upset and feel like this service advisor and manager are no good because at the end of the day they were able to complete the recalls without having to diagnose the check engine light. After speaking to the manager I have reached a dead end and out of $311 because instead of admitting that they did not have to play me out of a diagnostics fee they could have just completed the recall and I take my car back as is. Also do not let them fool you by saying things such as the technician went above and beyond. The manager mentioned it was difficult for them to get into cylinder 3. It is absolutely not difficult. You just have to remove two vacuum hoses and a connector in order to get to cylinder 3. I would not recommend this service center the advisor will lie to you and hang up the phone on you. ***UPDATE 3/17/2025**** Look at the picture I have attached. Dealer paperwork stated fuel injector was “active”. Without taking the car apart you’re able to check the voltage of the fuel injector which how they would’ve diagnosed the problem. But they rather try to charge you an additional $1100 to “look further in” I can’t talk for the sales side but service advisor and manager are definitely crooks. More

The service department completed my service very quickly even though I didn't have an appointment. even though I didn't have an appointment. More

They were really helpful with getting my jeep serviced and allowed me to go get errands done while work was completed. and allowed me to go get errands done while work was completed. More