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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,598 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,598 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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February 16, 2025
The service for the oil change we did last month wasn’t prompt, but was good. prompt, but was good. More
by LEEJIN0304
Verified CustomerEmployees Worked With
February 15, 2025
I HAD A GREAT EXPERIENCE WITH MIKE. HES VERY PROFESSIONNAL. JOB WAS DONE IN A TIMELY MANNER. HES VERY PROFESSIONNAL. JOB WAS DONE IN A TIMELY MANNER. More
by vlad.blessed
Employees Worked With
February 15, 2025
Knowledgeable Friendly with great CSR skills always ready to help Passionate bunch of people towards their job ready to help Passionate bunch of people towards their job More
by kerron_weekes
Employees Worked With
February 14, 2025
Kevin is professional and friendly. He always keeps me in the loop of what’s going on when I bring my car in for service. He always keeps me in the loop of what’s going on when I bring my car in for service. More
by Marist5
Employees Worked With
February 14, 2025
Maria Capello should not be working at this dealership. She’s unprofessional and not conducive to being a productive part of a business. After dropping my jeep off for service, I got a call the next day(it She’s unprofessional and not conducive to being a productive part of a business. After dropping my jeep off for service, I got a call the next day(it was night dropped). The call from Maria stated that I must come pick up my vehicle because they will not be servicing it. She continued to explain it will not be serviced because of a bad review I had left two years prior. I know this sounds crazy, but this actually happened. The original bad review was from damage that was done to the vehicle when in for service. It was a hassle, but the dealership made good and fixed the issues. So it seems that it was my fault that the dealership got a bad review, not the dealerships fault for faulty service. I had to leave work and pick up my car since it was obvious it wouldn’t be serviced. I felt rushed to get it out of the dealership in case something would be done out of spite to the vehicle. I would think this would be a second chance for them to redeem themselves. Maria obviously doubled down and what seems like banned me from the dealership. Be aware that if you leave bad reviews, you may be banned from this dealership. The service advisors are great. They do a stellar job. That job can be easy always pleasing the customers. At the conclusion of this, I believe Maria has done me a favor in the long run. Kuddos to Maria to having so much confidence in the economy to turn away a paying customer. More
by dosmesantos
Employees Worked With
February 14, 2025
Outstanding work by Kevin, Maria and staff. Thorough and complete job. Timely and professional work. Thorough and complete job. Timely and professional work. More
by MATTHEWJLETIZIA
February 13, 2025
Everyone at the dealership was very informative and explained everything that needed to be done, I had no surprises when it was time to pick up my car, very happy with the service. explained everything that needed to be done, I had no surprises when it was time to pick up my car, very happy with the service. More
by rob@lightningelectricny.com
February 11, 2025
Everything was great. The advisor kept us informed throughout the process. All of the staff was excellent ... very thorough and professional. The advisor kept us informed throughout the process. All of the staff was excellent ... very thorough and professional. More
by karen17sch
Employees Worked With
February 10, 2025
You have no value for the customers time. I have been to the dealership 3 times in the past and all the 3 times you have went past 2 hours from the time you said the car would be ready and yo I have been to the dealership 3 times in the past and all the 3 times you have went past 2 hours from the time you said the car would be ready and you always make an excuse to not give a loaner car. Twice you said there is no car available and this time you said I need to have purchased the car from this dealership to get a loaner car. Extremely unsatisfied with Rockland Jeep Service. More
by Manny
Employees Worked With
