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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,429 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,429 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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Verified Customer
December 21, 2024
Customer service was excellent! The staff was very accommodating. I didn’t have to wait long. This is by far the best dealership!! Keep up the great work!! This is why I’m a loyal c The staff was very accommodating. I didn’t have to wait long. This is by far the best dealership!! Keep up the great work!! This is why I’m a loyal customer, I’ve purchased four vehicles from this dealership. More
by tedyranell
Employees Worked With
December 21, 2024
The service department need better communication other dealers text you or call you the day before to remind you about you appointment and even for a simple oil service other dealership will return your c dealers text you or call you the day before to remind you about you appointment and even for a simple oil service other dealership will return your car wash. More
by boogie323
December 20, 2024
Kevin was awesome! !! I appreciated the kindness and how attentive he was! Also enjoyed some tips on where to go as I was an out of towner taking care of my elderly fath !! I appreciated the kindness and how attentive he was! Also enjoyed some tips on where to go as I was an out of towner taking care of my elderly father’s jeep! Thank you!! More
by lorisavage826
Employees Worked With
December 20, 2024
DEALERSHIP Would not accept phone call from Chrysler Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occur Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occurred two weeks ago. I waited for my service appointment and was told that because I was over 36,000 miles it would not be under warranty (which is comical). Anyway I contacted Chrysler Financial and while on the phone with them - the representative attempted contact Rockland Jeep. The Chrysler representative was told that the service advisor I just spoke with was not in! Unbelievable. So the Chrysler rep then told me not to worry and that all would be made good. So on that I authorized Jeep Rockland to make the death wobble repair. Now I’m working with Chrysler. They are trying to be helpful but this process is a mess. I was also told by Rockland that if I had bought the at there - they would be able to work with me. I originally got the car from Dar Cars in Maryland. I certainly will not get my next JEEP at Rockland. More
by JohnOT
Employees Worked With
Brendan Dupper
December 20, 2024
Terrible customer service brought my car in for a problem they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I ha they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I have to work with corporate More
by Jay
Employees Worked With
Service manager
December 20, 2024
Overpriced and my vehicle which I leased from there has been issue after issue with no resolve. been issue after issue with no resolve. More
by sdiggsjr
Employees Worked With
December 20, 2024
Everyone at Jeep was super professional and kind and did a great job with my Jeep! a great job with my Jeep! More
by STRONG.SARAHK
