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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,652 Reviews

2,652 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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June 05, 2025

Very pleasant staff. Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! More

by fishonline27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're grateful for your positive feedback and glad you enjoyed the waiting room and our team's efforts at Rockland Chrysler Dodge Jeep Ram.

June 04, 2025

Like always very good service , the tire protection program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks! More

by themu14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recommending the tire protection program. We're glad to offer quick assistance here at Rockland Chrysler Dodge Jeep Ram.

June 03, 2025

Kevin my service agent was great, He Took my car immediately and was able to do the oil change and inspection in a timely fashion. Love the service waiting area always a pleasure to wait for me car. More

by RBGDJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear that you enjoyed your experience with our team and appreciated the service waiting area. Thank you for taking the time to leave a review.

June 03, 2025

Very helpful and quick service. I will continue to come back for oil changes and other things in the future. More

by anastasiacreighton0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan, Dupper
Jun 03, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear about your positive experience with our service team at Rockland Chrysler Dodge Jeep Ram. Looking forward to assisting you again with any of your vehicle's needs.

Jun 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

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June 02, 2025

On my last visit I did an oil change, 75K service, A/C recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even More

by ylupachov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Appreciate Dave shopstuart coming on a test ride with me.
Jun 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about your recent visit to our Service Department regarding the condition of your vehicle after repairs were completed. Please contact at a time that is convenient for you so we can discuss this matter in greater detail. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

June 02, 2025

Always a pleasure. Great place. Highly recommend them for all automotive needs. Fast, clean fair! Ask for Brendan More

by bdupper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Jun 03, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great feedback. Our team at Rockland Chrysler Dodge Jeep Ram appreciates your recommendation.

June 01, 2025

Very courteous and quick service. Waiting area is very pleasant and accommodating as you wait for your car to be serviced. More

by emf919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper (5 Stars)
Jun 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're glad to know that our service and waiting area met your needs.

May 31, 2025

Brendan Dupper was very professional and courteous in responding to solving the problems with my vehicle More

by kcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper
May 28, 2025

Poor communication throughout. The service was not completed correctly and we were made to wait as they could not find our car More

by OLOONEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brendan dupper
May 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We’d like to take a moment address your recent review. We acknowledge that there was a miscommunication with paperwork concerning your wife’s oil change. As soon as we were informed, your wife was offered a complimentary oil change as a goodwill gesture—valued at $125. In addition, as per our follow-up conversation, we stressed to you that when we are at fault, we do the best we can to make a wrong right for our customers. In parting, customer satisfaction will always be our top priority. We wish you all the best in finding a service center that aligns with your expectations in the future. Maria Capello Customer Relations Manager

May 27, 2025

Kevin was very transparent and helpful in getting the repairs completed promptly. He kept me informed and made the process of getting a rental seamless. More

by VBREWSTER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with our team at Rockland Chrysler Dodge Jeep Ram. We're glad to hear that everything went smoothly with your repairs and rental car process.

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