Rock Solid Auto Center
Mesa, AZ
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35 Reviews of Rock Solid Auto Center
Beware of very shady operations. Illegally repossessed my vehicle when all payments were made early and actually paid over what was due on the bi-weekly payments. After not doing the paperwork correctly and vehicle when all payments were made early and actually paid over what was due on the bi-weekly payments. After not doing the paperwork correctly and asking things of me that I was unable to provide which they should have known because this is their line of business they're now holding my car Ransom demanding I sign a rewritten contract of course changing the payments and everything else about the deal. The only thing Annie the sales girl cared about was getting her commission check and getting out of the office as early as possible and rushing everything through. And she not been in such a rush maybe we wouldn't be in this situation. I've called numerous times to try and straighten this out with no response from the general manager. The finance company sent the general manager an email telling him to return my vehicle immediately but he is not doing so. Credit security acceptance was not even aware that he proceeded with this repossession and made it very clear that they had nothing to do with it. They advised me to speak to an attorney about the general managers actions and wanted to make it clear that they had nothing to do with it. More
Worst dealership in AZ Cars are trash and the salesmen just want your money. There is a reason why they have a longer ‘warranty’. Because they do not inspect or service the Cars are trash and the salesmen just want your money. There is a reason why they have a longer ‘warranty’. Because they do not inspect or service the cars before they are sold. It’s cheaper for them. Buy at your own risk. More
Trash 5 months ago i bought a bmw z4 and it started to have transmission issues it would get stuck in a gear and would not up or down shift i took it in and 5 months ago i bought a bmw z4 and it started to have transmission issues it would get stuck in a gear and would not up or down shift i took it in and they said the was nothing wrong with it i guess that normal for the cars they sell worst dealership ever More
Best salesman and Car lot I have the best experience there they got me into a car no problem the sales man was good they worked with me and made sure everything was good before I have the best experience there they got me into a car no problem the sales man was good they worked with me and made sure everything was good before I left the lot I really do enjoy going there I will refer my friends to him More
I love the salesman he was awesome He was very responsible and friendly and helpful and funny.i will definitely recommend him,and he was positive ,and I also thank everyone else that wa He was very responsible and friendly and helpful and funny.i will definitely recommend him,and he was positive ,and I also thank everyone else that was nice as well. More
Very helpful even though we had to be here for 5 hours They really help out and try to get stuff approved at what the customer needs with the rite payments. They were really great at their job and very fri They really help out and try to get stuff approved at what the customer needs with the rite payments. They were really great at their job and very friendly More
Awesome Great working with Annie. she has great customer service skill. highly recommended. Super fun energetic great personality. Going to recommend anyone t Great working with Annie. she has great customer service skill. highly recommended. Super fun energetic great personality. Going to recommend anyone that's buying a car, to Annie. More
Great experience I really appreciated working with Bryan. He is a very good respectful and patient young man with knowledgeable experience with what he is doing and I I really appreciated working with Bryan. He is a very good respectful and patient young man with knowledgeable experience with what he is doing and I truly recommend if anyone is on the market to get a reliable used car then go talk with him More
Unicorn is magic Ask for unicorn she is the best. Very thorough and nice. Best car buying experience I’ve ever had. I would recommend her to anyone in need of a vehicl Ask for unicorn she is the best. Very thorough and nice. Best car buying experience I’ve ever had. I would recommend her to anyone in need of a vehicle. She is the best! More
Worst dealership ever I went to purchase a TRUCK OR SUV with 3rd row seating and ended up with a small SUV. they charged me triple what is worth but whatever. Then i went I went to purchase a TRUCK OR SUV with 3rd row seating and ended up with a small SUV. they charged me triple what is worth but whatever. Then i went to get it service and they wanted it for 2 hours for an oil change. I also needed a check engine light checked and fixed amd they wanted to charge me $45 for a diagnostic which I already did. They said they don't take other peoples results. TERRIBLE COMPANY More