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Rock Honda

Fontana, CA

4.6
765 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 765 reviews

October 21, 2024

Excellent service! Great staff. Very friendly! I appreciate Rock Honda very much and buy another car there when needed. More

by john_stevens56ribbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
Oct 21, 2024 -

Rock Honda responded

John, we're delighted to hear you had such a positive experience with our team at Rock Honda! Thank you for your kind words and support. We look forward to assisting you again in the future!

October 21, 2024

This dealership's customer service is very good. The quality of the repairs done on my car was well done. More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Oct 21, 2024 -

Rock Honda responded

We're delighted to hear that you had a positive experience with our customer service and repair quality at Rock Honda. Thank you for choosing us, and we look forward to assisting you again in the future!

October 20, 2024

I have to echo anothere comment. I set appointments for regular service, show up early and have yet to get written up on time. Most times it's around an half an hour waiting but in m More

by JeffR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 22, 2024 -

Rock Honda responded

JeffR, we appreciate your feedback and are sorry to hear about the issues with your Pilot. At Rock Honda, we're committed to providing quality service despite any vehicle challenges you may face. Please feel free to reach out if there's anything more we can do for you! David Latif - General Manager - dlatif@rockhonda.com

October 19, 2024

We love the dealership and a great experience with buying our car and service of getting something done was great. But the service time on servicing our vehicle was ridiculous. I had an appointment at 1:30 ( More

by Kristi
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
I am not sure
Oct 22, 2024 -

Rock Honda responded

Kristi, thank you for sharing your feedback. While I'm glad to hear about the positive aspects of your experience, I apologize for the long wait during your service appointment. We aim to provide timely and efficient service and will address this issue with our team. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 19, 2024

I came in for a oil change. The staff were great people. The oil change was done quickly and I was on my way. Great job. . More

by pmcelhoe
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Oct 21, 2024 -

Rock Honda responded

Thank you for sharing your experience! We're glad to hear that our team at Rock Honda provided quick and efficient service during your oil change. We appreciate the support and look forward to serving you again in the future!

October 19, 2024

Salam was amazing and I would 100% recommend him he was very professional and knowledgeable. More

by Habbak.burs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Nasla
Oct 21, 2024 -

Rock Honda responded

There is nothing better than a great review. Thanks for giving Rock Honda your business!

October 18, 2024

Excellent customer service. Accurate promised time. Clean waiting area. Easy to make appointment with reminder More

by Zeena24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MariA
Oct 18, 2024 -

Rock Honda responded

We're delighted to hear you had a great experience with our team at Rock Honda! It's wonderful that the service was timely and convenient for you. Thank you for sharing your feedback, and we look forward to seeing you again!

October 18, 2024

Chris, my service writer has always been exceptional. His professionalism, his mannerism is aptitude. This is why I continue to cater rock Honda Fontana. Thank you for the excellent completely satisfied More

by Markj.castaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood.
Oct 18, 2024 -

Rock Honda responded

We're delighted to hear that Chris has consistently provided exceptional service at Rock Honda. Your satisfaction is our top priority, and we appreciate your continued support! Thank you for sharing your experience with us.

October 17, 2024

I bought in my vehicle for service for the included warranty to do an oil change and inspection. I made an appointment but the dealer was short staffed so I was assisted by Shafiq. He service my vehicl More

by junktea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shafiq Jamili
Oct 17, 2024 -

Rock Honda responded

Thank you for sharing your experience with us at Rock Honda! We're glad to hear that Shafiq was able to assist efficiently and keep you informed about future services. We appreciate your patience and look forward to serving you again soon!

October 17, 2024

The service at Rock Honda is exceptional! The car was done in record time and the service advisor was so kind! Thank you Rock Honda! More

by mol1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
Oct 17, 2024 -

Rock Honda responded

We're delighted to hear that you had an exceptional experience with our team at Rock Honda! It's also great to hear the service was quick and accommodating. Thank you for your kind words!

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