Rock Honda

wonderful people great facility I have been going to rock Honda for over 25 years. They have always taken great care of me and my family and friends. It's a great atmosphere and the I have been going to rock Honda for over 25 years. They have always taken great care of me and my family and friends. It's a great atmosphere and they do the right thing to keep a customer happy. t More

Amazing! Rock honda you have served my family for going on 2 generations. I am now entrusting you with my children and it's comforting to know they are in good Rock honda you have served my family for going on 2 generations. I am now entrusting you with my children and it's comforting to know they are in good hands. I called the day b4 coming in, spk 2 Bob mgr. told him my dtr is home from college has little credit history and new on the job ...can we get her in a vehicle he said YES we can with so much confidence that I committed to come in. Next day I was greeted by him and Amazing Andy. (Ask for amazing Andy) They piece together a deal (let me tell you I'm nobody) they impressed me and my children with their ears to hear our every word, they made our concern their concern (very impressive treatment). Then I notice the GM was on the floor (very handsome man) I thought to myself how no matter when I come into the dealership he is always present. I like that. So Bob and Andy made us an amazing deal ... They worked together (love how they worked and worked on our behalf). Finally it was time to meet the finance mgr. Jimmy C. What an amazing man as well. Jimmy handled my dtr with loving care. He spoke directly to both kids and gently walked them through the process... Of not only the paper work but helpful info about the vehicle. My son already owned a civic therefore he stood to gain knowledge from Jimmy who apparently saw the need to inform him as well. I have an idea.... Because this whole process was so amazing I wish I could have video taped it to share with the world!!!! Yes it was a lot of back and forth because we were a special case but they were all in and patient so all I had to do was let them figure out a way to help my dtr. Bob, Andy, Jimmy and a special thanks to Dave GM.. I wish for you to prosper in every area if your lives as so you desire. Go Rock honda Go!!! More

Very great As soon my family arrive we were treated great and the whole entire experience was excellent, thank you to the salesman Mr. Santana! Wii go back again As soon my family arrive we were treated great and the whole entire experience was excellent, thank you to the salesman Mr. Santana! Wii go back again thanks! More

Exceptional customer service The customer service was exceptional. As soon as I entered the dealership a representative was there to greet me within 15 minutes and was quite invit The customer service was exceptional. As soon as I entered the dealership a representative was there to greet me within 15 minutes and was quite inviting and welcoming. I ended up have a problem with which I was quite upset, but the representative (Mariano) did everything in his power to correct it and at the end of a VERY LONG DAY, I left the facility quite content with the overall experience. More

EXCELLENT CUSTOMER SERVICE I GIVE AN EXCELLENT REVIEW BECAUSE I WAS HELPED IMMEDIATELY AS I ARRIVED TO GET MY CAR SERVICED AND "MARIANO GALDAMEZ" WAS VERY HELPFUL IN EXPLAINING I GIVE AN EXCELLENT REVIEW BECAUSE I WAS HELPED IMMEDIATELY AS I ARRIVED TO GET MY CAR SERVICED AND "MARIANO GALDAMEZ" WAS VERY HELPFUL IN EXPLAINING THE SERVICE THAT MY CAR NEEDED AT THAT TIME.. VERY SATISFIED WITH THE SERVICE, AND WOULD RECOMMEND ROCK HONDA TO ANYONE.. More

Polite & respectfuL. I liked the straightforwardness. There was no pressure, just informative dealings, throughout the transaction. . The follow up phone calls to my quest I liked the straightforwardness. There was no pressure, just informative dealings, throughout the transaction. . The follow up phone calls to my questions have been responded to. More

No regrets well I was going to just check out the honda fits but, i test drive the honda fit and i fell in love with it so Mr. Mohammed with his great sales expe well I was going to just check out the honda fits but, i test drive the honda fit and i fell in love with it so Mr. Mohammed with his great sales expertise sold us this car so far i love it thank you More

New car experience I had a wonderful experience at Rock Honda my salesman Alfonso was very professional and patient as I was selecting which vehicle most fit my needs th I had a wonderful experience at Rock Honda my salesman Alfonso was very professional and patient as I was selecting which vehicle most fit my needs the end result has been wonderful and I'm happy with my new certified Honda is beautiful and fun. More

A Satisfied Customer Once again I am truly happy with the service received at Rock Honda. In the past 9 years I have had my Odyssey, I have been to numerous HONDA dealers Once again I am truly happy with the service received at Rock Honda. In the past 9 years I have had my Odyssey, I have been to numerous HONDA dealerships and service locations to work on my vehicle. At these locations I have never felt the service personnel was truly concerned with the overall "service" they provide. From the moment I pull up at Rock Honda I am greeted by Service Technician John C., who goes out of his way to assure I am welcome, that I understand the problem with my vehicle and I am receiving the best price to repair my vehicle. I feel he is a very sincere person who truly cares about providing customers with top notch care. Again, I have worked others; but, I feel those interaction were "forced friendliness ". With John, I always feel I am being taken care of. Because of this, I continue to entrust Rock Honda with my vehicle and have even purchased a new Honda. More

Exceptional service We were treated with kindness and all team members acknowledged us and it actually felt warming.I took in my mother-in-law s 02'accord for airbag reca We were treated with kindness and all team members acknowledged us and it actually felt warming.I took in my mother-in-law s 02'accord for airbag recall and I think my next car will be bought from Rock Honda Fontana!!!!T hanx for the experience More