Rock Honda

my experience Excellent service, everyone was very nice and I will highly recommend your dealership! I had to have a low jack installed and the drivers were kind e Excellent service, everyone was very nice and I will highly recommend your dealership! I had to have a low jack installed and the drivers were kind enough to take me to a restaurant, pick me up and then off to an appointment. Very courteous and kind. My car was serviced in a timely manner and I was able to get back up the hill before rush hour traffic.. More

Long process but worth it Went in looking to trade in our cars & see about getting either used or new ones if we could. Right off the bat our sales guy Brian was super helpful. Went in looking to trade in our cars & see about getting either used or new ones if we could. Right off the bat our sales guy Brian was super helpful. Josh the sales manager went in & got the numbers where wanted them to be & Jimmy closed it out in finance. All in all it was a super long process but we walked out with 2 new cars so very much worth it! More

ROCK HONDA IS THE BEST IN THE WEST!!! ON 5/15/17 EMPLOYEE RUFINO SALINAS, CHECKED MY CAR IN AND PROVIDED EXCELLENT, WELL INFORMED SERVICES TO ME. HE WENT OVER THINGS THAT NEEDED TO BE DON ON 5/15/17 EMPLOYEE RUFINO SALINAS, CHECKED MY CAR IN AND PROVIDED EXCELLENT, WELL INFORMED SERVICES TO ME. HE WENT OVER THINGS THAT NEEDED TO BE DONE TO MY CAR AND INFORMED ME THAT THERE WAS A RECALL THE PASSANGER SIDE AIRBAG. I TOLD HIM THAT I HAD BEEN INFORMED OF THAT AND HAD TAKEN MY CAR IN SOME MONTHS AGO TO DIAMOND BAR, HONDA DEALERSHIP HAD TAKEN CARE OF THAT PROBLEM. WHEN I RETURNED HOME I INFORMED MY HUSBAND ABOUT THE SYSTEM SHOWING THAT THE AIR BAG WAS STILL ON RECALL. S0, I TOOK THE CAR BACK TO ROCK HONDA ON YESTERDAY, 5/17/20, EMPLOYEE ARIF KHAN ASSISTED ME AND WHO ALSO PROVIDED SERVICES. HE ALSO SAID THAT THE PASSANGER SIDE AIRBAG WAS SHOWING A RECALL IN THE SYSTEM. HE AND THE TECH'S TOOK CARE OF THAT PROBLEM WHILE BEING HELPFUL, VERY PROFESSIONAL, COURTEOUS, AND PROVIDING EXCELLENT SERVICE. VERY NICE PEOPLE AT ROCK HONDA, AND I CAN TELL THAT THEY ALL HAVE MADE," PROVIDING EXCELLENT SERVICE A HABIT." I LIVE IN DIAMOND BAR, BUT DON'T MIND DRIVING TO FONTANA, BECAUSE YOU GUYS DELIVER. More

Amazing Customer Service! This visit was going to be my second time coming to Rock for a solution to reliable transportation. I am a difficult person to qualify because of som This visit was going to be my second time coming to Rock for a solution to reliable transportation. I am a difficult person to qualify because of some past credit history. Rock Honda sold me a car a few years back and I still owed. I called my finance guy Edgar Uy who took very good care of me 4 years ago, told him my situations and he said come on in. I had went to a few local dealers and they would always try to put me in something that did not fit my budget or that just did not fit my needs. Edgar took his time and treated me and my daughter so kind. I felt so confident he would be able to put me in one of there very reliable just like new used cars. So you can imagine how my heart felt when Edgar came out and said I think I figured it out for you come on in my office. And I felt so proud in front of my daughter to show her that hard work and keeping your credit in tack and having great relationships that last years Like the one I have with Edgar of Rock Honda. He was able to get me money on my trade in and he sent us home in a BRAND NEW 2017 Honda Civic. I never in my wildest dreams thought this would be possible for me being a single mom with one income. He really took great care of me. and Edgar had a right hand floor sales man by our side the whole time making sure we were comfortable if we needed anything and we talk like we had know each other for ever Mr. Javad beautiful person. Thank you all at Rock Honda Fontana You Are The Best! More

Customer Service I am very happy with service. Previously went to Honda of Corona where I did not experience good customer service. Very happy to have changed dealers. I am very happy with service. Previously went to Honda of Corona where I did not experience good customer service. Very happy to have changed dealers. More

IT WAS GREAT THEY DID A EXCELLENT JOB AND GIVE A GREAT RATE ON MY LOAN ALSO THEY TREAT ME WELL VERY FRIENDLY AND PROFFESINAL THANKS TO OLI GARCIA AND THE REST THEY DID A EXCELLENT JOB AND GIVE A GREAT RATE ON MY LOAN ALSO THEY TREAT ME WELL VERY FRIENDLY AND PROFFESINAL THANKS TO OLI GARCIA AND THE REST More

Best Customer Service Great Customer Service, and updates provided during service!Highly recommend getting your vehicles serviced here, along with making future purchases, Great Customer Service, and updates provided during service!Highly recommend getting your vehicles serviced here, along with making future purchases, Sales Department are very helpful and really have the best interest for your needs. More

Easy and convenient! Chris and since we're very helpful and professional. The customer service was very welcoming and we could feel the family atmosphere right when we go Chris and since we're very helpful and professional. The customer service was very welcoming and we could feel the family atmosphere right when we got there! More

Thank you Rock Honda, you are the best!!!! Thank you Tony and Jimmy, you guys are the best at Rock Honda Fontana. I went to other dealerships before, I have never seen service like yours. You Thank you Tony and Jimmy, you guys are the best at Rock Honda Fontana. I went to other dealerships before, I have never seen service like yours. You were very thorough in explaining all the contracts, thank you Mr. Chir. Tony there are no words to express my gratitude for helping us find our next car. You have much patience , wisdom, and dedication . Again Thank you!!!! More

Terrible salesmen..chris moran is terribble Chris moran at rock honda in fontana text me a price for a civic and when i showed up at the dealer the civic was not there...he then text me with a h Chris moran at rock honda in fontana text me a price for a civic and when i showed up at the dealer the civic was not there...he then text me with a higher price..the other salesman named JR MARVELI was also terrible ....i have texts from both of these salesmen promising one price then changing the price when i showed up at the dealership....i would not trust neither one of these two salesmen....i would not go to rock honda.. More