Rock Honda
Fontana, CA
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Fantastic The sales representative was very knowledgeable about each unit and answered all of my questions. There was no pressure whatsoever. Best experience by The sales representative was very knowledgeable about each unit and answered all of my questions. There was no pressure whatsoever. Best experience by far and I left very happy! More
Pragmatic Good follow through by Internet Sales Contacts, Antonio and Eddie. Retail Sales Rep (Sam) was very cordial, knowledgeable and gracious. He gave us a Good follow through by Internet Sales Contacts, Antonio and Eddie. Retail Sales Rep (Sam) was very cordial, knowledgeable and gracious. He gave us a test drive on the Sunday evening before our purchase date, July 27th. More
Excellent!! By far the best experience!very friendly and went above and beyond!had a very nice test drive and the car was very comfortable! Sale person was excell By far the best experience!very friendly and went above and beyond!had a very nice test drive and the car was very comfortable! Sale person was excellent and smooth transaction More
Exceptional Service Department Kia was not just efficient but very personable. They talk to you sharing progress, discussing results, and listening to your questions. Everyone in t Kia was not just efficient but very personable. They talk to you sharing progress, discussing results, and listening to your questions. Everyone in the department was so positive. Even the guy that drove my car to me when it was completed was so considerate. Glad that I own a Kia More
Routine Service, Brake Job & Parts Order Service experience was very good. Andy Flores is an experienced professional in the industry and worked with me to achieve exactly what I wanted and a Service experience was very good. Andy Flores is an experienced professional in the industry and worked with me to achieve exactly what I wanted and at a fair price. This was my third service experience at Rock Honda in Fontana with our 2009 Honda CR-V. Additionally, while waiting in their comfortable and spacious lounge, I worked with Ricardo in the Parts Dept. to learn about and purchase new door/window panel tape sets for this vehicle, which had deteriorated from heat and age. All employees with whom I had contact were customer oriented and pleasant. More
Outstanding service Arif is always friendly and gives exceptional service. Goes over what I need to be done. Explains what was done. The dealership is clean and welcoming Arif is always friendly and gives exceptional service. Goes over what I need to be done. Explains what was done. The dealership is clean and welcoming when you wait for your car. More
My service experience My first experience at service department was the service writer coming out to greet me at my car and took down all the concerns I had for my vehicle My first experience at service department was the service writer coming out to greet me at my car and took down all the concerns I had for my vehicle thank me offered me a cuppa coffee donut and a most lush waiting room I've ever had the pleasure to sit in considering this is a dealership . And then an unexpected surprise is when the service manager Ruben Serna came out and introduced himself to all of us in the waiting room assess how we were doing if there were any concerns or needs that we had that he would be glad to help out If you can. Never had a service manager even look in my direction then a long introduce himself to me and everyone else in the room and actually have a conversation good job rock Honda , Your customer for life Michael More
Mr. Alphonso Becerra was very professional. Everyone in the dealership treated both my wife and I with respect. We enjoyed our purchase experience, and we will recommend your dealership to all o Everyone in the dealership treated both my wife and I with respect. We enjoyed our purchase experience, and we will recommend your dealership to all our friends! More
Lease of 2017 Accord Excellent service, fast, and understanding of my specific situation. I will be doing business with Rock Honda in the future and definitely referring f Excellent service, fast, and understanding of my specific situation. I will be doing business with Rock Honda in the future and definitely referring friends and family. More
Service team and customer service rep was outstanding! 5/26/17 - the gentleman really LOOKED to find a way to help me and win me as a customer. It was one of those moments where I was already satisfied but 5/26/17 - the gentleman really LOOKED to find a way to help me and win me as a customer. It was one of those moments where I was already satisfied but dude pushed and found a way to raisey eyebrows. Good lookin out! More