Rock Honda

Exellent The service was exellent and the customer service was great. Time frame for service was exellent too. All my questions & conserje were answered apropi The service was exellent and the customer service was great. Time frame for service was exellent too. All my questions & conserje were answered apropiately by Kevin. More

great service! great service without sales pressure. they also have a large inventory of cars to choose from.i would highly recommend this dealership to any of my f great service without sales pressure. they also have a large inventory of cars to choose from.i would highly recommend this dealership to any of my friends and family. More

Rock Honda Rocks! Fast, friendly and easy to work with thru the entire purchase process. This is the third Honda we've purchased from Rock since 2003. No need to shop a Fast, friendly and easy to work with thru the entire purchase process. This is the third Honda we've purchased from Rock since 2003. No need to shop anywhere else. They have made it happen for us time and again. Thank you! More

Oil change The overall service was a good experience, i had an appointment and was taken care of promptly and efficiently. My only complaint is the follow up ph The overall service was a good experience, i had an appointment and was taken care of promptly and efficiently. My only complaint is the follow up phone calls. I received an email for this survey a couple days later which i intended to fill out when i had free time and i kept getting calls all morning regarding the survey. I understand the surveys are important but less calls in the future would be better, or at least just one a day. I was in an important meeting and my phone kept buzzing from all the calls. More

Friendly people Had a great experience with a friendly help MO was a big help he was there for every step of the way for the purchase of the vehicle and he still stay Had a great experience with a friendly help MO was a big help he was there for every step of the way for the purchase of the vehicle and he still stayed a little extra afterwords to show me all the good things about the vehicle More

Friendly Fair price, great interest rate, knowledgeable friendly salesperson (Tony). Attractive dealership with many amenities. Lengthy process, over 4 hours. Fair price, great interest rate, knowledgeable friendly salesperson (Tony). Attractive dealership with many amenities. Lengthy process, over 4 hours. Great mini-van, our 3rd van. More

Purchasing a new car I purchased a brand new 2017 Honda Accord and had the best experience buying it. Scott provided me assistance in finding the car I wanted. He made su I purchased a brand new 2017 Honda Accord and had the best experience buying it. Scott provided me assistance in finding the car I wanted. He made sure I was comfortable and provided much patience in letting me decide what was right for me. Scott also impressed my parents, making the experience very pleasant. I appreciate the service provided. More

Great customer service! Truly helpful Honda! The people who served us really went out of their way to be helpful and makes this a great experience! They went out of their way to be friendly and The people who served us really went out of their way to be helpful and makes this a great experience! They went out of their way to be friendly and really get to know us also. More

No pressure experience Very friendly people to work with. There wasn't any pressure. Very helpful with information on the vehicle. What a great experience not like what Very friendly people to work with. There wasn't any pressure. Very helpful with information on the vehicle. What a great experience not like what we have experienced before with other car purchases. More

Worse experience ever WORSE EXPERIENCE EVER !!!!!! I went in to purchase a vehicle at this dealership on a Friday night... August 4th to be exact.. at approximately 8 p WORSE EXPERIENCE EVER !!!!!! I went in to purchase a vehicle at this dealership on a Friday night... August 4th to be exact.. at approximately 8 pm..... went on a test drive, loved the civic that I drove so proceeded to full out the credit application and that's where the fun began. First my sales person said I might need close to 10k down payment and my payment would be over $700 a month. Of course I said NO... he then proceeded to go speak to his finance manager .... he comes back and tells me he can't give me an answer until the following day... I say "ok" Saturday comes around and I patiently by my phone for his call.....m which NEVER came. Sunday(day 3).... I text him first thing In the morning , just to try and get and answer, to which he says, "my finance manager never got back to me, but I will defenitly let you know today" ..... fair enough. So I waited ....and waited .... and waited some more. No answer what so ever. Now I'm a little upset. Monday(day 4) No call ... no text .... no nothing. I figured, why not give someone else a try at this deal..... went to a different dealership on Monday August 7th... test drove , got approved by Honda , lower down payment, lower monthly payment , better car all within a 24 hour period. How is that possible you ask... Well it's simple .... some dealerships REALLY CARE ABOUT THEIR CUSTOMERS. By the way just in case you were wondering, it is August 15th ... still haven't heard from the sales person at Rock Honda if I got approved or not for my car purchase. Not Good !!!!! More