Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rock Honda
Fontana, CA
766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 766 reviews
Verified Customer
February 03, 2020
honda accord sport love it i love my new accord high recommend ask for AL hes the best he will work with you and help you out fully.... rock honda 100% recommended i love my new accord high recommend ask for AL hes the best he will work with you and help you out fully.... rock honda 100% recommended More
by lidyarivera
Employees Worked With
al
February 02, 2020
Unethical Practices Dealer uses “bait and switch” tactics. Confirmed multiple times the car was on lot and available. Made and appoint to come see car. Was asked the da Dealer uses “bait and switch” tactics. Confirmed multiple times the car was on lot and available. Made and appoint to come see car. Was asked the day of appointment if I was coming. When I arrive they didn’t have the car. Alex R. Acts surprised the car is there and quickly tries to offer me to look at other cars. This is the type of practice that give car salesmen a bad name. There are lots of deals out there - I recommend going to a different one than Rock Honda. More
by Carbuyer1
Employees Worked With
Alex Edrees
January 29, 2020
Best experience! I just filed Chapter 7 BK for the first time ever, and was referred to Rock Honda by my attorney. From the moment I made my first call to the dealersh I just filed Chapter 7 BK for the first time ever, and was referred to Rock Honda by my attorney. From the moment I made my first call to the dealership, I was greeted warmly by Skip Cowan, who held my hand the entire process, and Never mislead or deceive me. He and the staff (Alfonzo) were unbelievably kind, patient, and NEVER pushy. They had the approval amount ready for me, along with a very nice variety of cars to choose from. I drove off with a beautiful Infiniti QX60, fully loaded and was able to spread my down payment up in two parts. I can't thank Skip and his team at Rock Honda enough! Genesis was also sweet and extremely helpful with connecting my bluetooth prior to leaving and even when I returned with questions a day later. BEST experience buying a car ever!!! More
by karma W.
Employees Worked With
SKip Cowan, Alfonzo, Genesis
January 29, 2020
If you want a good and quick deal on a Honda go see Jay gamboa over at rock honda! Also the finance manager Toni is there to help every step of the way! Thanks for helping me purchase my new 2019 Honda Acc gamboa over at rock honda! Also the finance manager Toni is there to help every step of the way! Thanks for helping me purchase my new 2019 Honda Accord sport! More
by saizsean
Employees Worked With
Jay gamboa, Toni , Mary Lopez
January 29, 2020
YOU ROCK Family friendly sales person willing to help & understand your situation. They wanted You to be happy with the vehicle did it fit your needs even to c Family friendly sales person willing to help & understand your situation. They wanted You to be happy with the vehicle did it fit your needs even to color of the vehicle. I appreciated knowledge about the vehicle. Thank you Rock Honda YOU ROCK!!!!! More
by jsugarmamaj
Employees Worked With
Will Brunes
December 18, 2019
Soemy Sanchez was very condescending, she came off like she didn’t know what she was talking about also she raised her voice. Soemy disregarded what I was saying about my car and was downplaying the severi she didn’t know what she was talking about also she raised her voice. Soemy disregarded what I was saying about my car and was downplaying the severity of it, all of this led to a very dissatisfying experience at this establishment More
by Alvarado_juan76
Employees Worked With
Soemy Sanchez
December 17, 2019
Very Professional and Helpful Our service was exceptional, they fully checked over our 2012 CRV, told us what needed to be fixed or serviced, and called to tell us the vehicle was Our service was exceptional, they fully checked over our 2012 CRV, told us what needed to be fixed or serviced, and called to tell us the vehicle was ready for pickup. It was very easy and we appreciated Kevin's help. More
by kaggief
Employees Worked With
Kevin in the Service Department.
