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Rock Honda
Fontana, CA
766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 766 reviews
Verified Customer
February 18, 2020
Just Service Just service was all we needed, at this time. The Customer Service is effecient and well put together. Seems everyone of the staff knows what to do. Just service was all we needed, at this time. The Customer Service is effecient and well put together. Seems everyone of the staff knows what to do. Makes even your waiting time relaxed. Jimmy Garcia was very friendly and professional. More
by bshehee
Employees Worked With
Jimmy Garcia
February 18, 2020
ALL my concerns were addressed! The service team listened to all my issues and resolved them efficiently and correctly! From the oil change to the tire rotation nothing was too minor The service team listened to all my issues and resolved them efficiently and correctly! From the oil change to the tire rotation nothing was too minor to worry about for this crew. I always have a great experience at Rock Honda! More
by Mkcoppe
Employees Worked With
Mary Lopez
February 18, 2020
I am very pleased with my service advisor Gary Hilagdo. He tells me exactly what my car needs and doesn’t try to push extras. His customer service is great. Most important to me he’s not just trying to get He tells me exactly what my car needs and doesn’t try to push extras. His customer service is great. Most important to me he’s not just trying to get a good service review he truly cares about the customer. More
by aziggy64
Employees Worked With
Gary Hilgado
February 17, 2020
Car service Swift proactive and positive car service support, reasonable and on time. Highly recommended if you have not experienced! "Thinks" have change at Roc Swift proactive and positive car service support, reasonable and on time. Highly recommended if you have not experienced! "Thinks" have change at Rock Honda service department, in a positive way, of course! Thank you; well done Ms. Medrano. Because of you, my wife and I, are confident that we can trust Rock Honda, again! V/r Teofilo Lugo. More
by ppltlugo
Employees Worked With
Rafael, Ms. Medrano, Eddie (Eduardo), Ms. Morales,
February 17, 2020
Mariano in Service was excellent. He clearly explained what the car needed and what service was required. His customer service and communion skills were amazing. I hope to be lucky enough to always have h what the car needed and what service was required. His customer service and communion skills were amazing. I hope to be lucky enough to always have him as my service advisor. More
by Rafael Pérez
Employees Worked With
Mariano
February 17, 2020
Great customer service I've been bringing both of my Honda's to Rock Honda for a couple of years now because they have really great customer service. I've been bringing both of my Honda's to Rock Honda for a couple of years now because they have really great customer service. More
by jdelgado_72
Employees Worked With
Mary Lopez
February 17, 2020
I have not had a dog experience since I bought my brand new 2018 Honda Accord. Lies and excuses started since I got it. Not recommended new 2018 Honda Accord. Lies and excuses started since I got it. Not recommended More
by fandroca
Employees Worked With
I don’t know their name, but they are from sales department, service department and financial department
February 17, 2020
2019 CRV I was looking for a new CRV. The selection of the car and the process of getting a new lease for my 2019 CRV EX was very fast and east. Great service I was looking for a new CRV. The selection of the car and the process of getting a new lease for my 2019 CRV EX was very fast and east. Great service More
by lintung66
Employees Worked With
Mary Lopez
