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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

November 29, 2024

Everyone was so kind, helpful, and extremely attentive. Omar yaqubi was especially helpful and was able to help us understand our lease deal. I definitely would recommend to any friends and family! More

by Sofia Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar yaqubi
Dec 02, 2024 -

Rock Honda responded

Sofia, we're delighted to hear that Omar and the Rock Honda team provided such attentive service. Thank you for recommending us to your friends and family!

November 28, 2024

They’re always have available appointments which is very convenient. Process is always shorter than states More

by N Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher osgood
Dec 02, 2024 -

Rock Honda responded

Thank you for sharing your experience with Rock Honda! We're glad to hear that our appointment availability and efficient process have been convenient for you. We look forward to serving you again soon!

November 28, 2024

Great personnel and easy to deal with. The dealership is full service, and are very thorough. More

by ms.surfbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris?
Dec 02, 2024 -

Rock Honda responded

We appreciate your positive feedback, MS.SURFBABY. Thank you for your support of Rock Honda!

November 28, 2024

Maria the service advisor was courteous, accurate, helpful, and very informative. Dealership was very clean and pleasant surroundings. More

by Errolantuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Dec 02, 2024 -

Rock Honda responded

Thank you for sharing your experience! We're delighted to hear that Maria and the team at Rock Honda provided such a positive visit. We appreciate your feedback about our clean facilities too!

November 28, 2024

We have bought and have been servicing our cars at Rock Honda for over 20 years. Great service staff to work with and an extra shout out to Arif who has been a wonderful service advisor for our new and old More

by dianewarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Dec 02, 2024 -

Rock Honda responded

Diane, thank you for your loyalty to Rock Honda over the years! We're delighted to hear that Arif and our service team have consistently provided great support. We look forward to continuing this relationship with you!

November 26, 2024

Convenient place wait times are a bit long oil change takes 1.5-2.0 hrs More

by shellabellak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Nov 27, 2024 -

Rock Honda responded

We appreciate your honest, positive feedback. Thank you for your patience! We hope to serve you again.

November 24, 2024

The service and staff were great and very personable and professional every time I go. More

by Julissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 25, 2024 -

Rock Honda responded

We can't thank you enough for the excellent review of Rock Honda, Julissa! See you again next time.

November 23, 2024

This applies to the service department only. I made an appointment to replace a back-up light.. It took close to two hours, I have had the car for about seven months. Ridiculous More

by Mauiluvrs3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
Nov 27, 2024 -

Rock Honda responded

Thank you for sharing your experience with us. We apologize for the wait time during your recent visit to our service department, as we aim to provide efficient and timely service. Your feedback is valuable, and we'll work on improving this aspect of our operations. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out at any time. Thank you. David Latif - General Manager - dlatif@rockhonda.com

November 23, 2024

Staff provides a good service and communication and most important friendly service and they know what each client needs. More

by chamaquita21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
Nov 25, 2024 -

Rock Honda responded

Thank you for highlighting the excellent service and communication from our team at Rock Honda! We're delighted to know that we could meet your needs with a friendly approach. We appreciate your support!

November 23, 2024

Great customer service seller was an amazing guy, and the financial agent was reasonably good people to negotiate with. More

by Irma Ayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar seller
Nov 25, 2024 -

Rock Honda responded

Irma, we're delighted to hear that you had a positive experience with our team at Rock Honda. Thank you for the kind words and support!

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