Rock Honda

I hd the worst experience at the Fontana Rock Honda. I will hope fully never buy from here again. A nightmare from the start. Uuugh will hope fully never buy from here again. A nightmare from the start. Uuugh More

Very good customer service, awesome staff!. Made my car buying service easy and quick. Would highly recommend to friend and family looking to purchase a vehicle. buying service easy and quick. Would highly recommend to friend and family looking to purchase a vehicle. More

If I could give zero stars, I would. This was my second visit to have my 2017 Pilot repaired for the same issue. Both times car was not repaired and staff and management deflected responsibility. Went to a visit to have my 2017 Pilot repaired for the same issue. Both times car was not repaired and staff and management deflected responsibility. Went to a different dealer who took care of everything same day and under warranty. So long Rock Honda, you failed! More

new CRV My car was delivered to my home at the promised time and documents were ready for my signature. No hassle! Thank you also for wearing your mask! My car was delivered to my home at the promised time and documents were ready for my signature. No hassle! Thank you also for wearing your mask! More

ongoing issue not resolved since got the car Bought the odyssey elite top of the line with insurance a couple of years ago. Lots of bugs with the car after a few months, specially with speakers. Bought the odyssey elite top of the line with insurance a couple of years ago. Lots of bugs with the car after a few months, specially with speakers. speakers started to have very load static noise and dvd player would not work at times. at the beginning it was happening maybe once a month which was not a big issue to us until became more frequent. we then took it dealership and they would tell us that they would not check on it unless they could hear it. of course this has been a challenge since the problem was not there all the time. countless times problem would appear and as soon we get to dealership the noise disappeared. we recorded on cell phone to prove it but still they did not believed us. so we dealt with this problem for a couple of years until the problem was there all the time. so we finally took it to the dealership were they would take a look at it. we would leave the minivan at dealership for days and they would tell us the problem was fixed. but after picking up the minivan it was obvious the problem was not resolved. we have taken the minivan multiple times to dealership multiple times and still not resolved and no contact back about solution. we feel that we have paid top dollar thinking we got the best minivan but ended so disappointed. I have owned many hondas in the past past but no longer. as far as dealership, horrible service. More

Service was great! All safety precautions were taken and made me feel safe. Most of all the service was fast. Amazing ! Thank you again customer care is always great here and Eddie always goes above and bey made me feel safe. Most of all the service was fast. Amazing ! Thank you again customer care is always great here and Eddie always goes above and beyond. More

Purchased a new Honda Pilot Great experience, Jimmy Chir was informative and helpful. Financing was great too, we are happy with the deal we were able to make. Would highly recom Great experience, Jimmy Chir was informative and helpful. Financing was great too, we are happy with the deal we were able to make. Would highly recommend. More

Excellent service very professional and on time with a great attitude I am very very happy To go back to him anytime I need a service for my car and also he is very knowledgeable about mechanical problem great attitude I am very very happy To go back to him anytime I need a service for my car and also he is very knowledgeable about mechanical problem More

Jimmy Chir was great, very easy going and informative. Great sales experience, I’ll recommend my family and friends. Abdon F&I Manager when we were signing contracts was also great. Rock Honda provided a Great sales experience, I’ll recommend my family and friends. Abdon F&I Manager when we were signing contracts was also great. Rock Honda provided a great sales experience even with the current COVID situation. 10 Stars !! More

Jimmy Chir was very kind and helpful with my first time buying a car and I felt at ease! Everything was good I’m happy buying a car and I felt at ease! Everything was good I’m happy More