Rock Honda
Fontana, CA
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I have been a loyal Rock Honda customer for 6 years so I decided to purchase a new car with them never will I do that again the sales man(a middle eastern gentleman) and his supervisor also middle eastern w decided to purchase a new car with them never will I do that again the sales man(a middle eastern gentleman) and his supervisor also middle eastern were beyond unprofessional and not at all helpful. I came in to purchase a 2020 Honda pilot that I had been looking at. First the salesman was trying his hardest to talk the car up i purchased a steel sapphire the salesman kept saying this color goes fast before his pitch I already I knew I wanted this specific car. My credit was good but not 6 years like they wanted so this is when they decided they DIDNT want to sell me my pilot or provide me with any incentives even though I qualified the salesman and his supervisor told me "why do you want such a big car you dont have kids and ur single you dont need it buy a civic" they kept pushing the issue to the point where i almost walked. Finally they said ok but would not take any money off. When i talked to a manager about this his response to me was "i will fill up ur tank with gas and that is just me being nice i dont have to do anything to make this situation right" More
Rock Honda dealership was very professional and they answered all my questions and provided excellent and fast and friendly service with my new vehicle purchase. answered all my questions and provided excellent and fast and friendly service with my new vehicle purchase. More
The process was the easiest I have ever experienced at a time with the most challenging credit I’ve ever had! No haggling. Financing was a breeze. Prequalified over the phone. RZ was awesome & transparent time with the most challenging credit I’ve ever had! No haggling. Financing was a breeze. Prequalified over the phone. RZ was awesome & transparent. More
Fast and proffesional! One of the best dealers I have ever worked with. They always come through and never let me down. I will definitely keep bringing my Honda back for s One of the best dealers I have ever worked with. They always come through and never let me down. I will definitely keep bringing my Honda back for service to this location. More
Everything was great. It was my daughters first time buying a car and it went smoothly. She loves her Honda Civic and we appreciate the hard work during these crazy times! buying a car and it went smoothly. She loves her Honda Civic and we appreciate the hard work during these crazy times! More
great advice and help extended by Service Advisor Mr Arif. He was fair and transparent in suggesting services to be done. He is one of the best out there. Arif. He was fair and transparent in suggesting services to be done. He is one of the best out there. More
Airbag recall Great service from start to finish. I was able to get an appointment quickly and did not have to wait for my car very long. I was also given an esti Great service from start to finish. I was able to get an appointment quickly and did not have to wait for my car very long. I was also given an estimate on another issue my car was having. I appreciate the entire staff and all their hard work doing this covid 19 time. The customer service was great. More
Always gives the best service! Actually seems to care for his clients and gives sincere advice. Always a pleasure to be helped by Mr. Rufino Salinas his clients and gives sincere advice. Always a pleasure to be helped by Mr. Rufino Salinas More
My experience with Rock Honda and Eduardo Flores was excellent! I have had Mr. Flores assist me with maintenance on my car in the past. He is very friendly, honest, and helpful. Thank you, Rock Honda. excellent! I have had Mr. Flores assist me with maintenance on my car in the past. He is very friendly, honest, and helpful. Thank you, Rock Honda. More