Rock Honda
Fontana, CA
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Excellent Customer Service Excellent service guidance from the service advisor, Mariano. He went over and beyond to satisfied my car's mechanical issues. Keep up the excellent Excellent service guidance from the service advisor, Mariano. He went over and beyond to satisfied my car's mechanical issues. Keep up the excellent customer service, Mariano More
Amazing service! My car was delivered on time and in perfect condition. Truly grateful for the team who made it happen despite the lockdown! Thank you again. perfect condition. Truly grateful for the team who made it happen despite the lockdown! Thank you again. More
They were very Lame and extremely slow to communicate. I had to call back every day to find out the status, when all they had to do was make a phone call had to call back every day to find out the status, when all they had to do was make a phone call More
Everyone was very courteous, helpful and friendly. My Pilot was serviced in a timely manner and everything was done that was requested. Very happy with service. Pilot was serviced in a timely manner and everything was done that was requested. Very happy with service. More
Rock Honda service department is amazing and quick Arif explained everything that my vehicle needed and it was done in less then an hour thank you explained everything that my vehicle needed and it was done in less then an hour thank you More
Items not addressed I had asked for service to address my tire pressure light and oil light which they did not do. I did not realize until I had already left. I had asked for service to address my tire pressure light and oil light which they did not do. I did not realize until I had already left. More
I normally have a good experience but not so this time. I was there waiting for three hours for an oil change, tire rotation and filter replacement. The music was extremely loud and I had to leave the bui I was there waiting for three hours for an oil change, tire rotation and filter replacement. The music was extremely loud and I had to leave the building several times to rest my ears. I asked two employees to see what they could do and none of them came back with an answer for me. I will be back again for my next maintenance but I hope it will be better next time. More