Rock Honda

Your employees are kind and knowledgeable. They are willing to work hard for your customers. Also, your social distancing and use of PPE made me feel safe and my health valued amidst this COVID-19 pand willing to work hard for your customers. Also, your social distancing and use of PPE made me feel safe and my health valued amidst this COVID-19 pandemic. Additionally, your waiting lounge is comfortable and provides customers with free, tasty, and refreshing drinks. More

Good service without prior appointment I was taken care of quickly and the issue was resolved plus got an oil change and tire rotation. They also reset the warning system which was why I we I was taken care of quickly and the issue was resolved plus got an oil change and tire rotation. They also reset the warning system which was why I went in. More

AC Maintenance Honda CRV Eduardo was very helpful. A/C was repaired the same day and is working fabulously. The young kid retrieving the cars was hustling and greeted all th Eduardo was very helpful. A/C was repaired the same day and is working fabulously. The young kid retrieving the cars was hustling and greeted all the customers with a smile even though it looked like he was the only one bringing out the cars. I thought that was great customer service. Every customer was like his first. Thank you and come again. AWESOME! 04-29-2020 More

Great place for buying a new car not as pushy as other dealers the people are working to get you the right car that you chose dealers the people are working to get you the right car that you chose More

The service was great. I had no issues with an employees. Read helped me get the car I wanted within my price range. Thanks rock Honda. Read helped me get the car I wanted within my price range. Thanks rock Honda. More

I hd the worst experience at the Fontana Rock Honda. I will hope fully never buy from here again. A nightmare from the start. Uuugh will hope fully never buy from here again. A nightmare from the start. Uuugh More

Very good customer service, awesome staff!. Made my car buying service easy and quick. Would highly recommend to friend and family looking to purchase a vehicle. buying service easy and quick. Would highly recommend to friend and family looking to purchase a vehicle. More

If I could give zero stars, I would. This was my second visit to have my 2017 Pilot repaired for the same issue. Both times car was not repaired and staff and management deflected responsibility. Went to a visit to have my 2017 Pilot repaired for the same issue. Both times car was not repaired and staff and management deflected responsibility. Went to a different dealer who took care of everything same day and under warranty. So long Rock Honda, you failed! More

new CRV My car was delivered to my home at the promised time and documents were ready for my signature. No hassle! Thank you also for wearing your mask! My car was delivered to my home at the promised time and documents were ready for my signature. No hassle! Thank you also for wearing your mask! More

ongoing issue not resolved since got the car Bought the odyssey elite top of the line with insurance a couple of years ago. Lots of bugs with the car after a few months, specially with speakers. Bought the odyssey elite top of the line with insurance a couple of years ago. Lots of bugs with the car after a few months, specially with speakers. speakers started to have very load static noise and dvd player would not work at times. at the beginning it was happening maybe once a month which was not a big issue to us until became more frequent. we then took it dealership and they would tell us that they would not check on it unless they could hear it. of course this has been a challenge since the problem was not there all the time. countless times problem would appear and as soon we get to dealership the noise disappeared. we recorded on cell phone to prove it but still they did not believed us. so we dealt with this problem for a couple of years until the problem was there all the time. so we finally took it to the dealership were they would take a look at it. we would leave the minivan at dealership for days and they would tell us the problem was fixed. but after picking up the minivan it was obvious the problem was not resolved. we have taken the minivan multiple times to dealership multiple times and still not resolved and no contact back about solution. we feel that we have paid top dollar thinking we got the best minivan but ended so disappointed. I have owned many hondas in the past past but no longer. as far as dealership, horrible service. More