Rock Honda
Fontana, CA
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It was a very good experience from the time I drove up. Mariano was very friendly and answered all of my questions. He kept me informed on my service. I will definitely come back again. Mariano was very friendly and answered all of my questions. He kept me informed on my service. I will definitely come back again. More
Friendly and wonderful service. Mariano explained the service, pricing and wait time thoroughly. He helped me with pricing options which put my mind at ease. service, pricing and wait time thoroughly. He helped me with pricing options which put my mind at ease. More
Good service but long wait Facility waiting area was kept clean and everyone was abiding by wear mask regulations. 7AM appointed for oil change and multi-check and took 1.5 hour Facility waiting area was kept clean and everyone was abiding by wear mask regulations. 7AM appointed for oil change and multi-check and took 1.5 hours. Suggest reducing the number of appointments so the wait time is more reasonable. More
Honda dealership is exceptional. They always remind me when the service is due. Customer service is good, professional and make you feel important. Maintenance fees are reasonable. when the service is due. Customer service is good, professional and make you feel important. Maintenance fees are reasonable. More
Arif is always a pleasure to see. Provides great customer service and is straight forward with service requirements and recommendations. Been coming back to Rock Honda because of this gentleman. Customer shu service and is straight forward with service requirements and recommendations. Been coming back to Rock Honda because of this gentleman. Customer shuttle pick ups and drop offs are an outstanding service that make Rock Honda stand out from other dealerships. Thank you. More
A truly wonderful experience. I was at the dealer at 7:00Am on a Saturday and was amazed at their Professionalism and Efficiency . Add a beautiful service waiting room with its' own cafe' and quick 7:00Am on a Saturday and was amazed at their Professionalism and Efficiency . Add a beautiful service waiting room with its' own cafe' and quick installation of new splash guards and I was very pleased! More
Rock Honda had outstanding customer service. The whole staff made the whole buying a car experience quick and easy. My salesman that was tending to me was Al Rizal, he was straight to the point and very e staff made the whole buying a car experience quick and easy. My salesman that was tending to me was Al Rizal, he was straight to the point and very experienced. More
Experience was okay. Definitely felt rushed when looking for a car, then once I found a car it took almost 3 for them to get paperwork ready. The least they could have done was update me throughout the proc for a car, then once I found a car it took almost 3 for them to get paperwork ready. The least they could have done was update me throughout the process. More
For years I’ve heard great reviews and how excellent the customer service was here. Gotta day I did not experience that for myself. Also they did not properly install alarm setting to my car the way they sa customer service was here. Gotta day I did not experience that for myself. Also they did not properly install alarm setting to my car the way they said it would be. To this day still have issues getting it resolved More