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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

July 25, 2020

It was a very good experience from the time I drove up. Mariano was very friendly and answered all of my questions. He kept me informed on my service. I will definitely come back again. More

by kerobi13
Recommend Dealer
Yes
Employees Worked With
Mariano
July 13, 2020

Friendly and wonderful service. Mariano explained the service, pricing and wait time thoroughly. He helped me with pricing options which put my mind at ease. More

by melrodx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariano Galdamez
June 29, 2020

Good service but long wait Facility waiting area was kept clean and everyone was abiding by wear mask regulations. 7AM appointed for oil change and multi-check and took 1.5 hour More

by glennem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
June 21, 2020

Honda dealership is exceptional. They always remind me when the service is due. Customer service is good, professional and make you feel important. Maintenance fees are reasonable. More

by tvbaker123
Recommend Dealer
Yes
Employees Worked With
Arif khan
June 15, 2020

Arif is always a pleasure to see. Provides great customer service and is straight forward with service requirements and recommendations. Been coming back to Rock Honda because of this gentleman. Customer shu More

by arlene.corrales
Recommend Dealer
Yes
Employees Worked With
Arif
June 15, 2020

A truly wonderful experience. I was at the dealer at 7:00Am on a Saturday and was amazed at their Professionalism and Efficiency . Add a beautiful service waiting room with its' own cafe' and quick More

by dmmasters
Recommend Dealer
Yes
Employees Worked With
Service representative Eddy.
June 14, 2020

I like this dealership. They are friendly clean and knows what they are doing. On time for the service. Thank you for your good service. More

by beth.wong04
Recommend Dealer
Yes
Employees Worked With
Kevin colon
May 30, 2020

Rock Honda had outstanding customer service. The whole staff made the whole buying a car experience quick and easy. My salesman that was tending to me was Al Rizal, he was straight to the point and very e More

by enriquez304
Recommend Dealer
Yes
Employees Worked With
Al Rizal
May 21, 2020

Experience was okay. Definitely felt rushed when looking for a car, then once I found a car it took almost 3 for them to get paperwork ready. The least they could have done was update me throughout the proc More

by fidelluna420
Recommend Dealer
No
Employees Worked With
Finance manager
May 21, 2020

For years I’ve heard great reviews and how excellent the customer service was here. Gotta day I did not experience that for myself. Also they did not properly install alarm setting to my car the way they sa More

by fidelluna420
Recommend Dealer
No
Employees Worked With
Finance manager
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