Rock Honda

Excellent Service experience, highly recommended! We got update on the service, got text reminder about my appointment, and got a call when it was done! update on the service, got text reminder about my appointment, and got a call when it was done! More

I was very happy with the service I receive from the sales person and manager. I look forward to send my family there and always keep going there because of Amid this a great manager very nice and polit sales person and manager. I look forward to send my family there and always keep going there because of Amid this a great manager very nice and polite. More

Hello,This was and most likely forever will be the Hello, This was and most likely forever will be the absolutely worst customer service experience I have ever had the displeasure of having to have Hello, This was and most likely forever will be the absolutely worst customer service experience I have ever had the displeasure of having to have had in my life. I am so sorry to have to type this not so positive review and am truly saddened and devastated by the lack of services provided at this dealership and very unprofessional establishment. I went in with an optimistic, pleasant, and respectful attitude. Although, I was very anxious about purchasing a car from a dealership after such a very long time, I did my upmost best not to show it as to not make anyone uncomfortable. The sales representatives and financing executives were not only rude and disrespectful to me in various ways, but were also acting in a way as if they simply did not like me, for whatever reason, and wanted to physically remove me from the premises and thereby their presences. The car salesman who was supposed to be showing me vehicles decided to lie about me ripping a piece of paper out of his hand and then went on to stand up in frustration and aggravation when I did not corroborate his story. For the record, I never ripped anything out of any individuals hand(s). (I am not going to be using any forms of formal identification such as names to protect these individuals confidentiality, out of respect.) The head of the financing department confronted me about the supposed disrespectful and inappropriate behavior as soon as I walked through the opening to his cubicle. It was simply myself, the sales man and the financing exec in the room. He as well as the car salesman were very hostile and directed a lot of anger towards me. He also began to raise his voice multiple times, and I repeatedly requested for him to calm down and address me in manner befitting that of a professional who had supposedly worked in the field for almost as long as I have been a live. There was no place for me to sit in the tiny 4x4 room other than right next to the individual which the head of the financing department was at that moment accusing me of assaulting. I much alike most in my situation during those moments decided to stand. While I was standing adjacent the two males in the room defending myself; the accuser (salesman) decided to stand up and block the exit while frustratingly adjusting his pants and fidgeting as if he were about to lunge at me or attack me until I was willing to admit to doing something which I did not do. More

I just want to say that Arif Khan was a great Help and I just want to say that Arif Khan was a great Help and he gave me an awesome Service. I will recommend him for sure. I just want to say that Arif Khan was a great Help and he gave me an awesome Service. I will recommend him for sure. More

It was a very good experience from the time I drove up. Mariano was very friendly and answered all of my questions. He kept me informed on my service. I will definitely come back again. Mariano was very friendly and answered all of my questions. He kept me informed on my service. I will definitely come back again. More

Friendly and wonderful service. Mariano explained the service, pricing and wait time thoroughly. He helped me with pricing options which put my mind at ease. service, pricing and wait time thoroughly. He helped me with pricing options which put my mind at ease. More

Good service but long wait Facility waiting area was kept clean and everyone was abiding by wear mask regulations. 7AM appointed for oil change and multi-check and took 1.5 hour Facility waiting area was kept clean and everyone was abiding by wear mask regulations. 7AM appointed for oil change and multi-check and took 1.5 hours. Suggest reducing the number of appointments so the wait time is more reasonable. More

Honda dealership is exceptional. They always remind me when the service is due. Customer service is good, professional and make you feel important. Maintenance fees are reasonable. when the service is due. Customer service is good, professional and make you feel important. Maintenance fees are reasonable. More

Arif is always a pleasure to see. Provides great customer service and is straight forward with service requirements and recommendations. Been coming back to Rock Honda because of this gentleman. Customer shu service and is straight forward with service requirements and recommendations. Been coming back to Rock Honda because of this gentleman. Customer shuttle pick ups and drop offs are an outstanding service that make Rock Honda stand out from other dealerships. Thank you. More

A truly wonderful experience. I was at the dealer at 7:00Am on a Saturday and was amazed at their Professionalism and Efficiency . Add a beautiful service waiting room with its' own cafe' and quick 7:00Am on a Saturday and was amazed at their Professionalism and Efficiency . Add a beautiful service waiting room with its' own cafe' and quick installation of new splash guards and I was very pleased! More