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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

October 05, 2024

Honestly the best of the best I didn’t think I was gonna be able to get another car because of a recent bankruptcy but Renan (RZ) Zuniga made it happen for me thank you so so much More

by jessa garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renan (RZ) Zuniga
Oct 07, 2024 -

Rock Honda responded

Jessa, we're delighted to hear that Renan was able to assist you with your car purchase at Rock Honda. Thank you for sharing your experience and congratulations on the new ride!

October 05, 2024

Outstanding service advisor (Arif)! !! Bring back your customer service vehicles! It is expensive to Uber! More

by Maxjoi427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Oct 07, 2024 -

Rock Honda responded

Thank you for the feedback! We're glad to hear Arif provided outstanding service at Rock Honda. We appreciate your suggestion regarding customer service vehicles and will take it into consideration.

October 05, 2024

The sales experience was good, but the financing experience was initially good but due to an error on the finance guys part, we had considerable trouble with our bank. Would love to tell management More

by mikefaithwalker@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raeed, Cedric
Oct 09, 2024 -

Rock Honda responded

Hi Mike, While we are happy to hear your experience was mostly positive, I do apologize for the inconvenience you experienced. Please feel free to email me at the contact information below. Our team hopes to serve you again one day. David Latif - General Manager - dlatif@rockhonda.com

October 04, 2024

Rafiq always offers great customer service. I pass a Honda dealership that one minute away. Keep up the good work. More

by johnnyg229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafiq
Oct 04, 2024 -

Rock Honda responded

Johnny, we're delighted to hear that Rafiq's service keeps you coming back to Rock Honda! We appreciate your loyalty and kind words. Safe travels until we see you next time!

October 04, 2024

because they sent me a good coupon for an oil change. send more coupons thks More

by gerardovega31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Si
Oct 07, 2024 -

Rock Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Rock Honda!

October 03, 2024

Christ always take care of my visit I’m here once a month but this last time he wasn’t in and someone else took care of me horrible service I wouldn’t go back base on that single visit I’ll just definitely m More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
Oct 07, 2024 -

Rock Honda responded

Martha, I'm sorry to hear about your recent experience. We strive for consistent service regardless of who assists you, and it's disappointing that we fell short this time. Please feel free to reach out if there's anything specific you'd like us to address or improve upon in the future. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 03, 2024

Good experience. . very friendly. Very knowledgeable.. I felt really comfortable being there . love my accord .. More

by lilianmedina71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon
Oct 03, 2024 -

Rock Honda responded

Lilian, we're delighted to hear you had a comfortable experience with us at Rock Honda and are loving your Accord! Thanks for the kind words.

October 03, 2024

The Service advisor Arif Khan is the reason I chose to take our Honda Passport for service at Rock Honda. More

by robertsites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif Khan
Oct 03, 2024 -

Rock Honda responded

We're delighted to hear that Arif Khan made your service experience at Rock Honda a positive one! Thank you for choosing us, and we look forward to assisting with any future needs.

October 03, 2024

Alex internet sales man was great also Angelica Perez was great with there service was very great More

by Joshua cervantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in internet sales person and Angelica Perez
Oct 04, 2024 -

Rock Honda responded

We're glad we could deliver a 5-star experience, Joshua! We hope you love your new vehicle.

October 03, 2024

Awesome dealership. Everyone is very professional and very helpful. I never felt pressured to purchase any extras that were offered although I did purchase some of them. More

by Smithca58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Cachu, Jimmy Chir
Oct 04, 2024 -

Rock Honda responded

Thank you for sharing your experience with Rock Honda! We're delighted to hear that our team provided professional and helpful service, making the transaction smooth and enjoyable. Enjoy your new Civic Sport Hybrid!

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